Project Manager
Effectively Project Managed transatlantic business and development teams in last few weeks before successful Salesforce rollout to 200 reps in the USA.
Jul 2014 - Aug 2014
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Alex Kapp Email & Phone Number
Freelance Consultant and Director at RightsZone
1 work email found
@palgrave.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Role
Freelance Consultant and Director at RightsZone
Location
Greater Oxford Area, United Kingdom, United Kingdom
Who is Alex Kapp? Overview
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Quick answer
Alex Kapp is listed as Freelance Consultant and Director at RightsZone based in Greater Oxford Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at palgrave.com and a matched LinkedIn profile for Alex Kapp.
Alex Kapp previously worked as Project Manager at Ribbonfish and Project Manager at Macmillan Science And Education. Alex Kapp holds Itil Foundation Certificate In It Service Management, It Service Management from The Knowledge Academy.
Company email context
Email format at palgrave.com
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{first_initial}{last}@palgrave.com
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Profile bio
About Alex Kapp
Experienced and successful Project Manager with a strong business focus. Proven track record in analysing, developing and implementing business processes and systems; from enhancements to completely new systems/platforms within given budgets and timescales. Skilled in building strong working relationships and managing both stakeholders and suppliers effectively. Extensive business background gives extra insight into requirements and delivering to customer’s expectations.AREAS OF EXPERTISE:Project ManagementBusiness AnalysisManagementStakeholder EngagementProcess ImprovementSystem IntegrationsTestingData Cleaning and MigrationBudget ManagementSupport
Listed skills include Publishing, Online Publishing, Academic Publishing, Ebooks, and 17 others.
12 roles
Alex Kapp work experience
A career timeline built from the work history available for this profile.
Project Manager
Macmillan Science And Education
- Led documentation and knowledge transfer to new Support and Project Change teams in last few months before company relocation to London.
- Completed a number of key system enhancements including specification and implementation of ONIX 3.0
Dec 2013 - May 2014
Head Of Web & Systems
- Effectively managed the implementation, enhancement and support of key business systems, platforms and web development in the UK/USA; consistently delivering projects on time and budget and providing high quality user.
- Management of 5-7 Technical, Support and Project Management/Business Analysis staff based in UK and USA
- Management of internal and external technology suppliers in multiple geographical locations
- Successfully set and controlled support/project spend of up to £500k per annum across multiple systems.
- Ensured effective stakeholder management and business buy-in - built strong relationships with key business stakeholders, project team members and technology suppliers which engendered trust, ensured full commitment.
- Project Manager/Business Analyst on a number of key projects including project management of new eBooks subscription platform, Palgrave Connect, highly successful with over 4,500 eBook titles available at go-live..
Sep 2007 - Nov 2013
Business Systems Manager
- In charge of business systems and customer services teams, responsible for
- Development and support of key business systems: CRM system, title management system, corporate website and intranet; using internal technology teams (UK and US), external suppliers and 2 technical staff members
- Management of customer service and data/order processing team of 5
- Promoted use and best practice of all systems through ongoing process review and improvement
- Budgeting and management of technology spend of up to £350k
- Project Manager/Business Analyst on a number of key projects including specification and implementation of bespoke title management system
Dec 2003 - Aug 2007
Jigsaw Project Manager
- Responsible for all key activities surrounding customer (CRM) system (Jigsaw) and customer services team:
- Creation and management of efficient order processing and customer services team
- System enhancements and support using external supplier and staff member
- Developed business processes/best-practice guidelines to improve efficiency and maximise return on investment
Oct 2002 - Nov 2003
Sales Support Manager
- Effectively set up and managed a team of 5, providing high quality support services and sales materials to customers and reps, including:
- Customer service for lecturers requesting sample copies and tracking use of adopted texts
- Provision of all bespoke sales materials, sales kits and order forms
- Customer service support for bookshops and sales reps
- Inventory management for US agency publishers
- Organisation and running of all sales conferences
Nov 1998 - Sep 2002
Sales Liaison Manager
- Responsible for all distribution and stock issues for US agency publishers with 1 member of staff
- Annual/five year sales forecasts and negotiation of special prices
- Key liaison for any publisher distribution issues
- Oversaw management of various special projects and project sales analysis
- Created and was editor of successful corporate newsletter
Jul 1996 - Oct 1998
Special Projects Coordinator
- Special project work - mainly relating to stock and distribution issues but also covering statistical analysis; included key role in analysis of stock for transfer between Canadian distributors
- Responsible for management of UK inventory for US agency publishers, title set ups and customer service support
Jan 1996 - Jul 1996
Sales Co-Ordinator
W.H. Freeman & Company
- Efficient management of UK inventory for US agency publishers; including streamlining of processes and reduction of overstocks
- Liaison with UK and US warehouses for inventory and customer service support; played pivotal role in UK warehouse move
Feb 1995 - Jan 1996
Editorial Assistant
Spektrum Academic Publishing
Supported activities of UK editor providing effective admin support, desk editing/proof reading of all titles and liaison with warehouse and sales/marketing team (W H Freeman & Co)
Mar 1993 - Jan 1995
Jan 1993 - Feb 1993
Clerical Assistant
Borneo, Martell & Partners
General office and reception admin duties
Jan 1992 - Aug 1992
5 education records
Alex Kapp education
Itil Foundation Certificate In It Service Management, It Service Management
The Knowledge Academy
Prince2 Registered Practitioner, Project Management
The Knowledge Academy
Intensive Secretarial Course, General Office Occupations And Clerical Services
Oxford & County Business College
Bachelor'S Degree, Human Geography
High School
Sharnbrook Upper School
FAQ
Frequently asked questions about Alex Kapp
Quick answers generated from the profile data available on this page.
What is Alex Kapp's role at their current company?
Alex Kapp is listed as Freelance Consultant and Director at RightsZone.
What is Alex Kapp's email address?
AeroLeads has found 1 work email signal at @palgrave.com for Alex Kapp.
Where is Alex Kapp based?
Alex Kapp is based in Greater Oxford Area, United Kingdom, United Kingdom.
What companies has Alex Kapp worked for?
Alex Kapp has worked for Ribbonfish, Macmillan Science And Education, Palgrave Macmillan, W.H. Freeman & Company, and Spektrum Academic Publishing.
How can I contact Alex Kapp?
You can use AeroLeads to view verified contact signals for Alex Kapp, including work email, phone, and LinkedIn data when available.
What schools did Alex Kapp attend?
Alex Kapp holds Itil Foundation Certificate In It Service Management, It Service Management from The Knowledge Academy.
What skills is Alex Kapp known for?
Alex Kapp is listed with skills including Publishing, Online Publishing, Academic Publishing, Ebooks, Project Management, Books, Management, and Business Analysis.
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