Alex Khaliq Email & Phone Number

Reno, NV, US

Reno, Nevada, United States

• The Nevada System of Higher Education (NSHE) is comprised of eight institutions: three universities, four community colleges, and a research institute - serving over 105,000 students and 15,000 employees. My role is.
• Responsible for understanding the client’s business processes and the capabilities of the business applications used by NSHE institutions. Help clients solve their business problems in the most efficient and effective.
• Serve as both the functional expert and the developer of technical specifications; play an integral component in the creation of the technical solutions for identified client business needs.
• Assist clients in developing effective testing scripts and ensures that applications are well tested.
• Participates in and provides input to key IT projects.
• Act as a liaison between campus functional users and the SCS technical staff. Turn business requirements into technical specifications so that other IT staff members can use these technical specifications to modify.

• Served as HCM Subject Matter Expert for post go-live support and system administration of Workday HCM areas including: Benefits, Absence, Compensation, Payroll, and more.
• Created and maintained Business Processes in Workday; edited BP Definition steps, edited BP Security Groups, maintained and created standard and custom BP Notifications.
• Created and distributed Custom Reports to provide insight and better support Departments, Executives, and Business Leaders to make data-driven decisions.
• Maintained and assigned HCM Security Roles to ensure Employees and Managers had the proper security access and visibility where needed.
• Built and published internal Workday SOPs and User Guides to support a user population of 1000 Employees and Contractors.
• Created and uploaded EIB Integrations to accurately reflect current and historical compensation changes, spot bonuses, job history, and ensured accurate data across the organization.

Reno, Nevada, United States

• Subject Matter Expert for Workday supporting 11,000+ Employees and Contingent Workers. Managed the Workday HR Help Desk and provided end-user support via TeamDynamix ticketing system. Resolved issues via email, phone.
• Completed operation of Workday HCM tasks such as: supervisory organization creation, security role assignments, compensation changes, benefits enrollments, and EIB uploads. Maintained data integrity for new hires and.
• Served as the liaison between IT and HR departments, and collaborated with stakeholders within NSHE (TMCC, UNLV, GBC, etc.) to review and improve standards and business processes across Workday tenants.
• Developed and managed the UNR HR Services Catalog in TeamDynamix. Published and reviewed Workday Knowledge Base articles, updated content, and responded to feedback. Maintained content in accordance with ADA Title 2.
• Supported the planning for new Workday releases and changes by anticipating user needs and developing appropriate resources and responses. Demoed new features, recorded training videos, and communicated changes as.
• Operated as the System Administrator for other human resource systems which included: OnBase, and Ester (HR Training Catalog).

Reno, Nevada, United States

Rehearsal is a best-in-class video-based practice and coaching platform, giving teams a safe place to practice sales and communication skills, receive coaching, and collaborate with others. Used by some of the world’s most recognizable companies such as Capital One, Accenture, Honeywell, Paychex, Harvard Business Publishing, and more, Rehearsal is a.

Reno, Nevada Area

Reno, Nevada Area

• Engaged with local government agencies and departments to define and establish staffing and services needs within IT skillsets that include Applications, Network Infrastructure, Telecommunications, and End User Support.
• Managed a team of recruiters and associates to ensure efficient delivery of high-quality candidates.
• Communicated with local CTOs, CIOs, IT Managers, and Hiring Managers to uncover business challenges and gather key information in regards to their business and technology requirements, budget, project timeline, and.
• Responsible for sourcing, qualifying, pre-screening, and placing IT professionals into temporary and permanent career opportunities.

Reno, Nevada Area

• Created and executed strategies to gain account intelligence and develop business with new and existing clients
• Provided customer service and relevant industry knowledge to current consultants and clients
• Generated sales leads, cold-called prospective clients and set client meetings
• Understood client business and IT initiatives, as well as their specific technical and cultural environments to provide proactive workforce planning
• Prepared and delivered effective proposals to clients
• Partnered with assigned recruiter(s) to effectively manage pipeline, activity and goals

Reno, NV

• Worked with local companies to establish business needs, and staff for application, infrastructure, communications and end user support.
• Located, qualified and placed technology professionals into contract employment opportunities.
• Sourced, screened and interviewed candidates for positions ranging from Senior Program/IT Managers, Application Developers, to Personal Computer Technicians.
• Negotiated salaries, benefits and contract terms.
• Developed ongoing partnerships with Associations, User-Groups, Trade Schools, and organizations made up of Technology Professionals.
• Served as the local Subject Matter Expert for specific Application and Network Infrastructure technologies, skill sets and related services

Reno, NV

• Delivered exceptional customer service scores that consistently exceeded company average to maintain customer loyalty.
• Generated new business and growth by actively marketing and signing an average of six new accounts per month.
• Qualified as the #1 salesperson in Nevada by generating the highest revenue in various categories of measurement.
• Managed a portfolio of top tier accounts which generated over 50% of the branch's revenue per quarter.

Sparks, NV

• Managed and motivated a small staff of sales associates and supervisors to ensure exceptional and personal customer service.
• Rebuilt store operation procedures to increase time efficiency, allowing more time for establishing client relationships and pursuing sales quotas.
• Trained, coached, and directed a sales team to surpass company sales and KPI quotas, and lead the team to be the #2 ranked store for the 2013 year.
• Delivered increases in KPI performance across the board by utilizing creative problem solving to alter, adjust and improve business practices.
• Finished the 2014 business year as the #1 store in the company by driving sales and exceeding every monthly quota for the 2014 year.

Reno, NV

• Created in-game promotions to drive an increase of ticket sales among local businesses for the 2013 season.
• Managed the real-time entry of game data to utilize in updating the team website after each game.
• Increased proficiency in Adobe software by assisting in the creation of various in-game media and promotional flyers.

Bachelor’S Degree, Marketing

Activities and Societies: Sigma Phi Epsilon "The Marketing program, part of the Managerial Sciences department of the College of Business.

Business Process Fundamentals

Hcm Fundamentals

Inbound Eib Integrations

Report Writer

Benefits Fundamentals