Alexander Klopkov

Alexander Klopkov Email and Phone Number

Key Account Manager | Mubert @ Mubert
dover, delaware, united states
Alexander Klopkov's Location
Moscow, Moscow City, Russia, Russian Federation
About Alexander Klopkov

I am passionate about product management and launching startups that make people's lives happier. I have 8+ years experience in managing B2C, B2B, mobile application (iOS, Android) and website products, projects and companies in different industries. My second love is building teams and workflows between people with meaningful relationships.Proficient: Customer development interviews, JBTD, Customer Journey Maps, Mobile and web UI/UX design, P&L reports, Unit-economics, Metrics analysis, SQL, Agile Scrum, Feature backlog and bug management, Hiring people, Managing teams and talents, Motivating people, Market analysis, Marketing campaigns funnels, Content and CRM marketing, B2B sales.

Alexander Klopkov's Current Company Details
Mubert

Mubert

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Key Account Manager | Mubert
dover, delaware, united states
Website:
mubert.com
Employees:
16
Alexander Klopkov Work Experience Details
  • Mubert
    Key Account Manager
    Mubert Sep 2024 - Present
    Helping B2B clients successfully implement Mubert API into their products to grow their metrics.
  • Whitelist.Capital
    Chief Product Officer
    Whitelist.Capital Mar 2024 - Aug 2024
    Moscow, Moscow City, Russia
    Whitelist.capital - an ecosystem of products for scalper traders on the Binance, Bybit and MOEX crypto exchanges. Includes: cashback service for transaction fees, trading desktop and web terminal, screener, wallets.- Managed a team of 3 product manager- Responsible for the development strategy of several products- Increased the maturity of product development processes
  • Esn
    Product Lead
    Esn Aug 2023 - Jan 2024
    Moscow, Russia
    PUNCH is a b2c mobile app and web with an entertainment video feed and an editor for creating music content. Responsible for the entire backlog, product team and implementation of the product strategy.MAU - tens of thousands of creators and viewers.Responsible for the metrics: MAU, Retention, Weekly timespent, Content rate per creator.Product achievements:- Retention growth on the 7th day by 4 p.p., monthly by 2 p.p.- MAU growth from August to December by 50%. Releases of product features: Beats showcase, Player like in streaming services, Karaoke mode, optimization of the onboarding funnel for new users.- Systematized the operational processes of the product group. Directly subordinated to: 2 product managers, 3 designers, 1 product analyst. Indirectly subordinate - 1 project manager and 5 development teams with a QA team (about 30 people).Tools and frameworks:Jira Confluence, Jira Atlassian, Notion, Scrum, Figma, Miro, Amplitude, Apache Superset, Yandex.Metrica, 1-on-1-s, qualitative research, UX research, CJM, Native Android/iOS.
  • Yandex Delivery
    Senior Product Manager
    Yandex Delivery Jul 2022 - Aug 2023
    Moscow, Russia
    Made it convenient for couriers to deliver orders in the Yandex/Yango PRO mobile app. Got a strong understanding of supply management for marketplaces.MAU - hundreds of thousands of couriers in 12 countries.Responsible for the following metrics: Acceptance Rate, Completion Rate, Cancel Rate, Return Rate, Defect Rate, Courier Satisfaction, Time at A/B/C, Utilisation.Product achievements:- Increased the order acceptance rate (AR) by 8 p.p. and the share of completed orders by 6 p.p. in the mobile app for couriers using the automatic order acceptance feature.- Increased the share of service hours (Utilisation) by 2 p.p. and the share of completed orders (CR) by 3 p.p. using the barcode scanning feature in the mobile app for couriers.- Helped double the number of B2B orders in 12 countries using a set of features for proof of delivery in a mobile app for couriers.- Responsible for the backlog and metrics of a large part of the application - the entire flow of order fulfillment by a courier in the application.- Grew a product intern into a junior product.Tools and frameworks:OKR, Yandex.Tracker, Yandex.Wiki, Yandex.Metrica, Yandex.Datalens, Scrum, Miro, Figma, qualitative interviews, quantitative surveys, UX research, CJM, A/B, cohort analysis, Taxi.Admin, JSON configs, SQL, mentoring, 1-on-1-s, Flutter.
  • Edoque.Ru (E-Grocery Delivery)
    Coo
    Edoque.Ru (E-Grocery Delivery) Feb 2021 - Feb 2022
    Moscow, Moscow City, Russia
    Edoque is a high-quality e-comm service for the delivery of manually selected groceries. In 2 years, from the position of product manager (6 people in direct subordination) grew into the Chief Operating Officer (COO) of the company (50+ people).MAU - tens of thousands, including B2C / B2B clients.Responsible for metrics: in P&L, Average check AOV, Margin, Retention, CR in the first order on the web and in the app, LTV, Growth in the share of orders in mobile.As COO:- Built a culture of data collection and calculation of indicators in the supply chain departments (warehouses, procurement, sales). Created a real-time monitoring panel with indicators of each department, implemented management based on KPI and OKR.- Reduced the cost of order delivery expenses by 3% (taxes were optimized, corporate fuel cards were introduced, the courier remuneration scheme was changed).- Reduced the cost of order assembly by 2%. Reduced the average order assembly time by 4 minutes.- Updated the calculation of the financial budget model with an external consulting company, corrected errors in the calculation of expenses and debts. Built a culture of decision-making and planning department initiatives based on the new financial budget calculation model.- Had an unpleasant but useful experience of cutting and then hiring back 20% of warehouse employees during the off-season.Tools and frameworks:OKR, Notion, Scrumban, Figma, Miro, Jira Confluence, quantitative surveys, qualitative interviews with B2C/B2B users, CJM, Amplitude, Tableau, Google Analytics, Yandex.Metrica, SQL, AppsFlyer, Adjust, Google Data Studio, Retail CRM, P&L, management accounting, Unit economics, mentoring, 1-on-1-s.
  • Edoque.Ru (E-Grocery Delivery)
    Head Of Products
    Edoque.Ru (E-Grocery Delivery) Jun 2020 - Feb 2021
    Moscow, Moscow City, Russia
    Product achievements as Head of Product:- Launched a mobile app (Flutter, iOS/Android) with a 15% retention rate in the 2nd month (increased from 4% for the website).- Launched a B2B employee care product that allows employees to allocate deposits to pay for products in the Edoque.ru mobile app, increasing monthly profit by 5% in the 2nd month after launch.- Launched a B2C subscription for permanent discounts (like Ozon Premium) with a 60% retention rate in the 2nd month, which increased monthly profit by 8%.- Launched a B2B employee care product that allows employees to allocate deposits to pay for products in the Edoque.ru mobile app, increasing monthly profit by 5% in the 2nd month after launch.- Assembled a remote team and built Scrum processes with 6 developers - 1 Senior Flutter, 2 PHP backend, 1 Web full-stack developer, 1 UX/UI designer, 1 QA engineer.
  • Admitad Startups
    Senior Product Manager
    Admitad Startups May 2019 - Nov 2019
    Moscow, Russian Federation
    Top startup laboratory and accelerator in the Russian Federation. Collected data using the studio template to analyze the convergence of the economics of fresh business models of foreign startups in order to understand whether they should be repeated on the Russian/CIS market.Launched 12 experiments with fashion chatbots in WhatsApp, Facebook, and vk.com, a website and communities on Facebook and Instagram that generated images and wardrobes for clients. All tested acquisition funnels showed a conversion rate of less than 1% per order, which confirmed the failure of the business model on the Russian market and allowed saving the budget for more promising projects.Tools and frameworks:Business model analysis template, Unit economics, P&L modeling, competitor/market analysis, qualitative research, Facebook Ads Manager, VK Advertising Account, Yandex.Direct, Tilda.
  • Фгуп Нпп Гамма
    Product Manager
    Фгуп Нпп Гамма Oct 2014 - May 2019
    Moscow, Moscow City, Russia
    The head organization of the Ministry of Industry and Trade in the field of information security. Responsible for the development and launch of an import-substituting SIEM system - collection, aggregation and real-time analysis of logs from various data sources in the field of information security, as well as services related to its implementation.- Started as an analyst, ended up as a Product Manager with management of a team of 10 people (developers, analysts, testers, designer).- Formulated technical specifications for the development team, managed development processes according to Agile Scrum.- Performed pre-sale when entering the Russian market for B2G customers.- The first sale of the product recouped 4 years of costs for the development team and brought the same amount of net profit.
  • Mubert
    Co-Founder, Musicguru
    Mubert Jul 2015 - Oct 2016
    Moscow, Russian Federation
    Co-founded a service for AI-generating and streaming rights-free music.- Launched the world's best AI-generated music streaming startup - Mubert.com, as a co-founder, with 4k MAU on the 3rd month after launch and 13% retention rate on the 7th day.- Participated in developing a music generation algorithm, created a pitch deck for investors, pitched to investors, conducted competitor research, set up analytics systems.
  • Банк Русский Стандарт
    Information Security Manager
    Банк Русский Стандарт Jul 2010 - Apr 2014
    Moscow, Moscow City, Russia
    - Monitored, detected, investigated and prevented over 135 different computer attacks and incidents on the Bank's IT assets.- Launched and made decisions on 3 procurement tenders for the Information Security Department.- Developed and approved over 20 regulatory documents that applied to all Bank employees in the area of ​​compliance with information security policies.

Alexander Klopkov Education Details

Frequently Asked Questions about Alexander Klopkov

What company does Alexander Klopkov work for?

Alexander Klopkov works for Mubert

What is Alexander Klopkov's role at the current company?

Alexander Klopkov's current role is Key Account Manager | Mubert.

What schools did Alexander Klopkov attend?

Alexander Klopkov attended National Research Nuclear University Mephi (Moscow Engineering Physics Institute).

Who are Alexander Klopkov's colleagues?

Alexander Klopkov's colleagues are Danil Badreev, Alexey Kalinin, Ivan Chaplinskiy, Lola Bogdanova, Nikita Rozhok, Uladzislau Zhgun, Vladislav Tersh.

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