- Overseeing the team responsible for insurance and patient billing for Tempus Labs testing in both Oncology & Neurology/Psychiatry service lines- Ensuring effective implementation of billing processes, analytics, and data pipeline for all new billable products- Developing standard procedures for rolling out & maintaining dashboards to internal company stakeholders- Implementing visible and efficient processes for ad hoc reimbursement analysis for both internal resources and clients requesting data.- Maintaining tight communication with external teams to the billing department, including customer success, sales, and engineering- Assisting in democratization of data to help generate buy-in from the team in creating and meeting internal goals

- Served a team of 4 direct reports as a mentor and manager in both their long-term growth and day-to-day tasks and client relationships- Led implementations of cost accounting and revenue analytics software solutions for health care delivery organizations of all sizes across the US- Demonstrated software, answering subject matter questions, and assisting with requests for proposal for prospective clients to support the sales team- Assisted with project scoping for implementation and optimization projects- Took point on initiative to replace current analytics suite with modern data architecture and visualization platforms- Maintained strong relationships with implemented clients to ensure continued satisfaction

-Served hospitals nationwide as an implementation project owner for Strata Decision Support solutions, including Cost Accounting, Contract Analytics, Strategic Pricing, and Episode Analytics-Supported live clients of StrataJazz in optimization projects and addition of new tools & functionalities-Held ultimate accountability for projects budgets, timelines, scope, and deliverables as Project Owner of an Agile team-Contributed to financial success for clients by acting as a trusted partner to share industry & company-driven best practices in healthcare cost accounting-Developed thought leadership as well as technical workflows with clients for tracking downstream revenue and costs of less profitable, but still essential, hospital activities such as outpatient clinics -Armed clients with contract analytics projections data and forecasting for confident and informed negotiation with insurance providers and other payers

- Collaborated with Huron consultants and client revenue cycle leadership to discover areas for improvement in hospital revenue cycle functions, measurably improving processes and financial metrics- Utilized Epic electronic health record (EHR) reporting tools for data analysis and trend identification- Worked in Microsoft Excel and Visio daily to investigate and model solutions for client cash flowOwned multiple daily and weekly client reports directly responsible for realized cash saves- Employed an advanced knowledge of EHR and revenue cycle technology in order to investigate instances and causes of at-risk or missed client revenue, and translated those insights into long-term solutions

- Oversaw onsite operations in the ambulatory setting with management, front office/billing, and clinical staff to tailor-fit revenue cycle and EHR software to individual needs- Gained strong experience in patient access and EHR software end-user training and build- Took advantage of immersion in various client settings to gain comprehension of industry-standard clinical and hospital operations in diverse regulatory and regional environments