Alex K. Email & Phone Number

Stirling, Scotland, United Kingdom

Provided assistance to customers throughout the day. My various responsibilities in this role were assisting customers with their purchases, managing stock control and other standard day-to-day operating duties.

Liverpool, United Kingdom

Hong Kong & Macau

I worked as a full time church representative doing voluntary work in Hong Kong and Macau. During this time I was tasked with becoming proficient in the Cantonese language to more fully fulfil my responsibilities there, some of which included teaching free English classes to native Chinese speakers or free Cantonese classes to expatriates. I was also involved in different humanitarian aid work.

Burntwood

After working as a customer services representative I was promoted to work as a shift manager which included a greater amount of responsibilities. I usually worked on the closing shift which meant I was responsible for securing the safety of the ATM and the safe, ensuring all night time duties were done to a high standard and resolving any issues or problems presented by customers. On some occasions I was responsible for booking in stock deliveries and setting up new visual merchandising stands to ensure high sales.

Burntwood

Provided assistance to customers throughout the day. My various responsibilities in this role were assisting customers with their purchases, managing stock control and other standard day-to-day operating duties.

Doctor Of Philosophy - Phd, Management

Mres, Business And Management, Distinction

Recipient of the Research-based learning award for the best Master of Research Business & Management Dissertation Topic.

Ba Marketing, First Class

Dissertation Title: Are robots cognitive abilities and physicality adequate for delivering high service quality in the hotel industry?