Resident Support Engineer
Current- Design and update packet flow rules (maps) to support packet analysis solutions. Adapt and optimize the packet flow rules as the customer network and requirements evolve, removing rules no longer required. Troubleshoot and resolve any issues with the packet flow rules.- Use python scripting RestAPI to automate routine procedures, generate custom data analysis, or provide integration.- Develop and execute MOPs for software upgrades, maintenance window activities, and other significant system changes.- Define and apply automated deployment processes for network visibility and security solutions for client end-users to improve the design and deployment practice success and efficiency.- Identified opportunities to exploit existing and prospective solutions, as well as reviewed applicable of network visibility use-cases, security policies and procedures with the business.- Working closely with system architects to ensure business systems and applications meet security requirements in preparation for the end-user review; participated and contribute in client internal reviews.- Provided advanced technical expertise to lead the discovery, definition, and application of solutions for visibility fabric network design, system design, deployment, operation and usability for Gigamon products