Alex Yan Email & Phone Number

Irvine, California, United States

Aliso Viejo, California, United States

- Managed the administration of the ComplianceWire LMS for all global sites (3000+ employees).- Led Quality Systems Training team to develop the Global Training Program- Developed curricula, reviewed and approved all training material, implemented training effectiveness and needs assessments. - Reported on-time training metrics to executive senior management.- Developed training procedures and eLearning modules.- Conducted and facilitated in-person and virtual training programs.- Developed processes and led projects to meet global regulatory requirements and standards.

- Developed training program for Canada Commercial Quality to improve training efficiency while fulfilling regulatory compliance.- Coordinated with suppliers to ensure product shipments meet design specifications through sterility assurance, temperature monitoring, and nonconformance ownership.- Strengthened QMS to meet regulatory body Health Canada, ISO 9001 and GMP requirements through audit prep, SOP updates, and training development.

Irvine, California, United States

- Managed the global LMS (eg. ComplianceWire, Cornerstone), developed e-learning, instructor led training, and performed software validation.- Bolstered the franchise global training program to conform to ISO, GMP, and global notified body standards (eg. FDA, DEKRA, EU).- Led projects to implement new training intake, training program, and job position description processes.- Aided internal and external audits as scribe and requester roles.

Santa Ana, Ca

- Developed and updated labeling per quality and compliance to meet ISO and GMP standards for global regions.- Managed the redlining, review, and approvals of labeling lifecycle management.- Managed projects with labeling suppliers and external manufacturers.- Lead trainer to colleagues for cross-functional support needs.

Placentia, Ca

Managed site operations and sales/leasing for a 300 unit apartment complex.

Frisco, Tx

- Developed and facilitated employee training and development.- Administrated proprietary intranet and training platform.- Managed IT project implementations and company initiatives.- Interfaced and managed proprietary issues and project tracking tools.

Santa Ana, Ca

- Facilitated property closings and communications with escrow agencies for property management company of over 300 homeowners associations.- Managed and administered company’s proprietary intranet system for training and document control.- Processed check requests, received payments, and generated billing reports.

Anaheim, Ca

Promoted national client, DirecTV, in trade shows and within major retail chains (Best Buy, Costco, Wal-Mart).

Bachelor Of Arts - Ba, Sociology

Criminology, Law And Society