Alexandra Litas Email & Phone Number

As a high-achieving Product Owner with comprehensive practice spearheading the launch of refined products and innovative solutions, I have solidified myself as a dynamic contributor to the customer and user experience in the member loyalty sphere. My knowledge and expertise have enabled me to train team members on effective product lifecycle strategies, smart testing initiatives and overall problem solving. With a strong background in product development, management leadership, and adaptability to changing environments, I believe my expertise in strategic project planning and my proficiency in developing strategic process improvement initiatives that maximize efficiency present me as a well-prepared candidate for any task given to me. During my time as an IT Product Owner with AAdvantage Customer Loyalty & Insights, I have fine-tuned my product ownership skills. I effectively align the objectives of ancillary products with organizational goals and communicate outcomes across all business stakeholders. Additionally, I collaborate with the business units and IT on defining product strategy, which can include the creation of new products and enhancements of existing products. I involve relevant stakeholders at the appropriate stages, including Customer Service, Training, Marketing, Digital and Corporate Communications in discovery and framing of the ancillary roadmap. I develop and share product knowledge through market insights, customer/user feedback, competitive analysis, industry and technology trends. I am passionate about building and mentoring high-performing teams that consistently exceed organizational expectations. The key to success is open collaboration with a variety of informed opinions, then creating consensus to ensure that everyone is on the same page. I prioritize building team confidence and knowledge sharing to grow competent decision makers. Likewise, it is essential to have diverse teams with varying perspectives and backgrounds so that you can bounce ideas off of each other and discover new technical solutions that bring a product to life.Favorite Things:- In life: kindness, honesty and flowers- In co-workers: sharing knowledge and supporting each other- In teams: collaboration, thoughtful discourse, and the celebration of achievements- In companies: a focus on diversity and inclusion, work-life balance, and training at all levels- At home: building our homestead to live as independently and sustainably as possible

Listed skills include Airlines, Sabre, Commercial Aviation, Airports, and 6 others.

• 

  Lewis University

  Aviation