Alex Long Email & Phone Number

Colchester

Colchester, United Kingdom

• Just Mortgages (financial services division of Spicerhaart).
• Main contact for Just Mortgages helpline - dealing with new customer and remortgage enquiries, booking appointments, customer complaints and requests for information.
• Client Servicing of remortgages, working within the Financial Services Division.
• Contacting existing mortgage clients when their products are coming to an end to retain business for the next period and secure mortgage appointments for a network of… Show more Just Mortgages (financial services.
• Contacting existing mortgage clients when their products are coming to an end to retain business for the next period and secure mortgage appointments for a network of in-branch and head office (telephone) advisors.
• Chase feedback from advisors on remortgage client appointments made by myself and other team members to ascertain the outcome.

Colchester, United Kingdom

• Generating leads for field representatives (booking appointments) from existing clients and cold calling and following up new customer enquiries.
• Supervisor duties included but were not limited to key-holder/premises responsibilities, approving sick leave and holidays, encouraging team members to consistently meet and exceed sales targets and general management.
• Created and maintained databases of client information, to ensure… Show more
• Created and maintained databases of client information, to ensure client data was correct and up to date.
• Sending customer leads to field representatives to prepare them for their next meeting.
• Meeting and greeting walk in clients at the showroom reception and showroom sales to walk in customers.

Colchester, United Kingdom

• Maintaining stock levels and orders by cutting to size and moving large quantities of steel.
• Unloading deliveries and organising steel on the racking system.
• Preparation of customer orders for delivery for the next day and ensuring truck conditions were suitable to load the orders.
• Additional general warehouse duties such as ensuring health and safety standards were met, walkways keep clear and products were easily accessible.

Colchester, United Kingdom

• Client facing front of house roles in fast moving hospitality environments from Bar Staff to Restaurant Manager.
• Restaurant Manager: supervision of staff, shift rota, ordering food and drink supplies, premises responsibilities, hotel reservations, cellar management (changing barrels and organisation of stock) and events management.
• Companies included: The Crown Hotel (Ipswich); Portofino (Colchester) and Agency Staff (various locations).

Various Roles

• Various positions from Kitchen Porter to Chef in busy kitchens.
• Companies incl.: The Alex, The Swan and The Raven (Suffolk); La Tasca and Portofino (Essex); Agency Chef.
• Trainee positions included pasty, desserts and starters.
• Chef positions included all food (including mains), supply ordering and kitchen management.

Various Roles

• Various roles from Warehouse Operative to Customer Assistant.
• Companies included: Marks & Spencer Plc and Wm Morrison Supermarkets Plc (Suffolk); Agency Temp.
• Duties included: sorting, assembling, packing and grouping stock; processing customer and company deliveries; assisting customers on the shop floor; customer services; fitting room; and till operative.

Education record

Qualifications Obtained: English Literature GCSE Grade C English Language GCSE Grade C

High School

Activities and Societies: Football and other sports. Qualifications Obtained: GCSEs: Maths Grade B Science Double Award Grades CC 5 Grade.