Alexandra Lopes Email & Phone Number

Austin, Tx, Us

- Lead the onboarding process for all new customers including designing and leadingonboarding presentations as well as creating training videos.- Communicate directly to the CEO and CTO to identify areas in which to improve the Onboardingworkflow.- Ensure customers provide the necessary prerequisites in a timely manner and coordinateaccordingly with the corresponding AVRL product owners.

- Oversee all project phases, from initiation to implementation and renewal.- Communicate directly with clients to ensure the project falls within the applicable scope- Run daily sprint meetings with engineering team - Ensure all blockers are removed for engineers- Track automations in build by engineering for assigned clients - Coordinate with all departments to ensure all aspects of each project are successful and that the project results in a successful renewal of the client’s services- Drive urgency with clients and ensure that all required items are received - Manage the relationship with the client and all stakeholders- Create tickets and schedule meetings as needed with the client and our Technical Delivery Manager for any troubleshooting- Run weekly client check-ins with assigned projects and circulate meeting minutes & action items

Framingham, Massachusetts, United States

- Partnered with internal partners and external vendors to develop and execute innovative solutions to ensure merchandise arrives at stores in the most efficient and cost-effective manner- Analyzed effectiveness of initiatives and identify areas for improvement- Created, monitored, and reported on monthly key performance indicators as well as weekly reports for vendors

Harwich, Massachusetts, United States

- Coordinated with managers from three branches in weekly meetings to analyze the schedule and prioritize shipments based on deadlines and available inventory- Booked 30 LTL shipments of high revenue products daily through Coyote Logistics and Worldwide Express to be shipped nationwide which required meticulous organization- Created quotes for the sales team by inputting the order dimensions into various 3PL systems and determining the carrier that offered the best price and earliest delivery date- Communicated with customers to convey any delivery problems and worked with the freight carrier directly until the order arrived

Greater Boston Area

- Hosted in-person meetings with potential clients to negotiate a budget and create a design- Used product knowledge and experience in sales, marketing, and design to find products that correspond best with the customer’s desires.- Efficiently and effectively manage multiple orders in high-pressure and time-sensitive settings in order to achieve sales goals.- Organized my own working schedule and facilitated communication between the artist and customer to ensure a smooth ordering process

Waltham, Massachusetts, United States

- Prepared detailed presentations on global sales trends for upper management to determine which models should be distributed to each region- Managed Brand Comply requirements for CAT Kids licensing to receive product approval from corporate before moving forward with the launch of a new shoe model- Uploaded CAT Kids products into the PLM system seasonally to keep all branches updated on which shoe models were being produced in the upcoming season- Collaborated with marketing and finance teams to analyze profits and assist in the design of the upcoming catalog

Bachelor Of Business Administration - Bba, Logistics, Materials, And Supply Chain Management

Activities and Societies: Alpha Epsilon Phi sorority, CHAARG VP Membership, Intramural Soccer

Explore Program, Freshman

- Studied abroad at ACT in Fall 2017

Education record

Activities and Societies: National Honors Society, Cross Country, Best Buddies, Sandwich Soul Competitive Show Choir, Knights Theater.