Alex Lott Email & Phone Number

Belmont, Ca, Us

Vienna, Virginia, Us

Falls Church, Virginia, Us

Falls Church, Va, Us

Main focus was on configuring and securing Special Purpose Equipment through FirewallsMostly Project-based for Security-related tasks in various NIH buildings on campusTrained and provided documentation on various subjectsServed as Team Lead and an extension of ManagementWorked as an Escalation Point for Tier 2 and other Tier 3 Support TechniciansProvided Network operations such as pushing software, remote Desktop Imaging, and account-related tasks

Falls Church, Va, Us

Acted as security lead on the Vulnerability Management Program that drastically reduced the attack surface of the Commission. I also took on the informal Team Lead role leading the team in many ways including personnel, Incident Response, and helping with the training of all SOC members. In this role, I grew quickly from a junior Security Operations Center analyst to a leadership position quickly.● Acted as a lead technical member in cyber security incident response● Acted as a Team Lead and assisted Junior SOC Analyst with various Security Tasks and Projects● Oversaw many large projects such as endpoint protection, F5 Upgrade, Azure Information Protection data labeling implementation (information governance), forensics sandbox, IPS, and Splunk implementations● Develop and implement Engineering solutions to address major security issues● Developed and implemented the agency’s Cyber Security Policies, Procedures and Standards forIncident Response● Monitored Cyber Security defenses for anomalies and provided response capabilitiesto quarantine, identify false positives, remediate, and recover from security incidents● Participated in cyber security investigations involving compromise and vulnerabilities of criticalsystems● Oversaw the Vulnerability Management Program and provided support for vulnerability assessmentsand remediation efforts● Supported, developed, and provided technical content for cyber security awareness programs.● Analyzed the security risks associated with changes in the agency’s computing infrastructure and provided the design and implementation of safeguards to minimize the risks to an acceptable level● Managed the enterprise’s Antivirus and Security Monitoring capabilities

Falls Church, Va, Us

Worked as an Escalation Point for Tier 2 and other Tier 3 Support TechniciansProvided Network operations such as pushing software, remote Desktop Imaging, and account-related tasksTrained and provided documentation on various subjectsServed as Team Lead and an extension of Management

Gaithersburg, Maryland, Us

I provide computer support for the National Cancer Institute in the National Institute of Health.

San Jose, Ca, Us

Lead project to create a network map of all networking equipmentWorked on Projects from support groups simultaneously, balancing projects and strict deadlines for all groupsLead project to upgrade all Linux systems in the office, query systems from other offices around the world and provide reports of systems that need to be upgradedProvided support for various networking and technical issues on a variety of operating systems and environments through face-to-face, phone, and ticketing system(Remedy) simultaneouslyOptimized system and charted data to analysis reports to indicate current efficiency of system and how to increase productivityPerformed regular maintenance on virtual and physical servers and began the transition to move data to virtual servers as well as troubleshoot any issues the servers experienced

Statesboro, Georgia, Us

Provided excellent customer service from 20 to 2000 clients that included the Governor of Georgia, Former President Bush, Condeleeza Rice, and the Pointer Sisters Self-starter, requires little supervision, ensured projects were complete in designated time frame and exceeded expectations

Phoenix, Arizona, Us

Provided resolution for numerous customer issues contributing to one of the top income producing pet grooming departments in the companyExhibited and acknowledged for my teamwork and team leadership skills in service to clientsTrained 10-15 employees and managed the pet bathing staff to ensure a productive and effectively run shopDisplayed management skills in many areas and was responsible for inventory, anticipating problems and resolving them before they interrupt businessPerformed a variety of first aid to animals that were injuredPrepped facilities before opening, continually cleaned cages, and made sure all animals were hydrated and low stress.