Coimbra Health, part of the ULS de Coimbra, plays a crucial role in the healthcare landscape. It is a member of the World Health Summit Academic Alliance and actively participates in nine European Reference Networks (ERNs), which focus on rare, low-prevalence, and complex diseases.Employing over 10,000 workers, it supports a vast patient flow, handling over 10,000 medical appointments and performing 200 surgeries daily. This large-scale operation highlights its capacity to deliver high-quality healthcare across multiple disciplines while contributing to European-wide healthcare advancements through research and innovation.

𝐇𝐞𝐚𝐝 𝐨𝐟 𝐭𝐡𝐞 𝐖𝐇𝐎 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐧𝐠 𝐂𝐞𝐧𝐭𝐞𝐫 𝐨𝐧 𝐇𝐞𝐚𝐥𝐭𝐡 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐭𝐞𝐚𝐜𝐡𝐢𝐧𝐠: Strategy and Marketing, Hospital Management Cases, Health System Organization

The Post-Graduation Program in Health Management aims to train senior managers to promote better management, with increased efficiency and quality in providing health care. This Post-Graduation Program awards the "competence on health services management" by the Portuguese Medical Doctors Association - Ordem dos Médicos.

Invited Professor on Healthcare Management Programs.Financial Times Executive Education Rankings 2015 - Open Programs: 38th

Guest Speaker in the Leadership Healthcare Delivery Management Program. : Course on "Cost and Value of Health".Financial Times Executive Education Rankings 2015 - Open Programs: 60th

In December 2011, I was promoted to Chief Health Services Officer and Executive Board Member at ACSS, a position I held until the conclusion of the Portuguese Economic Adjustment Program in Portugal (IMF, ECB, EC). During this period, I managed access to healthcare, contracting and financing healthcare services (including public-private partnerships), health benefits, and international agreements within the NHS. A key responsibility was implementing measures from the EAP, including developing a hospital benchmarking system.In 2013, I led the introduction of benchmarking reports for State Enterprise Sector hospitals and Public-Private Partnership hospitals within the SNS. These reports assessed hospitals across critical areas such as access, quality, productivity, and economic-financial performance, aiming to improve service quality and access for users while identifying areas to enhance institutional performance. The Portuguese Government officially appointed me to crucial roles, such as coordinating a Working Group tasked with evaluating and proposing a new governance model for the NHS, coordinating strategic planning for hospital care, and leading efforts to define a new financial transfer methodology from municipalities to the NHS. Additionally, I contributed as a member of several other working groups on primary care models, health tourism, and mental health.On the international stage, I represented the MoH in various high-level initiatives, including the OECD’s Network on Fiscal Sustainability of Health Systems and the European Commission’s Working Group on Ageing Populations and Sustainability. I also participated in the WHO European Region’s Framework for Action on Coordinated/Integrated Health Services Delivery. I engaged with countries like Brazil, Cape Verde, and Morocco on social security agreements and nephrology care cooperation.

From December 2008 to December 2011, I served as Director-Coordinator for Health Services Contracting & Funding at the Central Administration for the Health System (ACSS) within the Portuguese NHS. In this capacity, I was responsible for studying and implementing advanced funding models and payment arrangements to enhance healthcare delivery efficiency and quality. My work included defining contracts with public and private providers, overseeing costing systems, healthcare pricing, resource allocation models, and supporting the contracting of health services. Additionally, I ensured the quality of patient classification systems, conducting audits of coding, and managed the follow-up of national contracts with hospitals and primary care providers.As a critical achievement in this role, I led the development of a new contracting model for family health units, which incorporated pay-for-performance and adjusted capitation mechanisms, promoting better outcomes and accountability. Furthermore, I introduced the adjusted capitation and patient flow financing model for integrated care providers and condition-based bundled payments, marking a significant shift towards value-based care within the NHS.The Portuguese Government officially appointed me as the Coordinator of the Primary Healthcare Contracting Development Working Group. I oversaw the implementation of contracting processes with primary healthcare providers and promoted stakeholder participation.

Define the content of the heath statistics information systems: health status, health determinants, health care provision and death causes.

Support the Directorate-General of Health in the implementation of the National Strategy for Quality in Health, by issuing recommendations to continuous improvement of quality of care and patients safety.Despacho da Ministra da Saúde nº 13793/2009, 16 de Junho

Management of hospital services provided. Multi-annual planning and management reports. Monitor activities and their costs, identifying any deviations and promoting interventions for its deterrence and correction. Monitor the adequacy, quality and efficiency of services provided. Implemented practices for continuous quality improvement and clinical audit. Promoted registries with objective of statistical overview and billing. Human resource management.

Activity in the areas of health services contracting, early detection of HIV / AIDS, and management of comprehensive public health programs targeted to vulnerable populations.Co-author of the National Plan Against AIDS 2007-2010International activities on behalf of the Ministry of Health (most relevant): Delegate to the United Nations General Assembly - High-Level Meeting on AIDS

Manager of HIV/AIDS Research Program (Financial Support Program in partnership with the Foundation for Science and Technology)Design and Manager of the Luis Champalimaud Award (research award).Design and Manager of the financial support program for participation in Congresses, Conferences, Workshops and Training CoursesPreparation of documents and technical advice.Co-author of the National Plan Against AIDS 2004-2006.

Development of various research and diagnosis activities.Support to PhD project from the Faculty of Medicine, University of Coimbra (Scholarship SAPIENS 36657/99 Foundation for Science and Technology);Co-registry of more than 210 nucleotide and protein records of the Human Immunodeficiency Virus Type 1 in the International Cooperative Group: GenBank (USA);Design of two research projects funded by the Foundation for Science and Technology: "Assessment of therapeutics compliance and education policies to HIV-1 infected patients" and "Influence of allelic variants of human MDR1 gene on response to antiretroviral treatment and therapeutic failure."