Alexlyn Dundas Email & Phone Number

New York, NY, US

– Use critical and creative thinking to research, prepare, and develop educational decks and activities for students primarily aged 4-14,– Author student-centered copy and tasks to engage students in a virtual classroom– Adapt and gamify classroom activities to suit the online, one-on-one environment– Maintain and update educational decks through.

Seoul, South Korea

– Formulate and implement 200 monthly live 1:1 and group lessons to students of varying ages and speaking levels – Implement performance objectives and tailored teaching techniques to close gaps in reading and pronunciation– Establish brand-specific curriculum guidelines based on CEFR/ACTFL/Common Core Standards to standardize learning and improve tutor.

New York, New York, United States

– Enhanced day-to-day front end operations by authoring and adapting employee scripts, using H.E.A.R.T. techniques to prevent communication breakdowns and boost CSAT scores – Trained and mentored staff to optimize B2C communication and bolster the organization’s image during high-volume holiday seasons – Strengthened and refined SOP strategies to improve.

New York, New York, États-Unis

Versace Make Up ForeverMulberryShopBop

New York, New York, United States

– Developed organizational systems to enhance internal inventory visibility and tracking– Worked symbiotically with sales staff to customize seamless service to VIP clients, including the top women's seller in the USA

Greater New York City Area

Ensure that all projects are delivered on-time, within scope and within budgetOperations: - Develop spreadsheets, diagrams and process maps to document needs and progress - Coordinate internal resources and third parties/vendors to execute projects - Adjusted changes to the project scope and project schedule using appropriate techniquesProject management.

Greater New York City Area

Seasonal Boutique Administrator responsible for daily back of house operations for the boutique including: - arming and disarming vaults/safes - liaising between sales team and vault - pulling product and coordinating transfers to other boutiques and clients - maintaining store inventory counts - BOH to client communication

Greater Boston Area

– Deciphered and resolved B2C and B2B pain points across omni-channel platforms, moving upwards of 300+ customers and vendors per day through the ordering/fulfillment process– Co-authored and edited employee canned responses and customer knowledge base to facilitate a smoother and more efficient resolution process– Monitored CSAT across feedback channels.

Greater Boston Area

Event Development & Marketing: Lamb Jam Chef Competition, Cape Cod Restaurant Week - Collect and systematize historic and current data - vendor, venue, talent, media partnership sourcing - provided insight into additional programming and operational needs. - social media marketing: blog, website, newsletter content generation and copywriting - participant.

Greater Boston Area

Boston, MA

I managed Chef's social content schedule and assisted with content production for his social media account as well as his website.

Boston, MA

Received all incoming correspondences; Routed to correct recipient Managed faculty advisors’ counseling calendars Monitored office inventories, Restocked suppliesSupervised recycling for the buildingMailroom: receipt and distribution of packagesUpdated and maintained posting boards across campus Storeroom filing and organization

Greater Boston Area

Master'S Degree, Gastronomy (Food Studies)

I chose to focus on communications through this program. In addition to the standard courses on food anthropology, history, and the more.

Bachelor Of Arts (B.A.), Architectural Studies, French/Linguistics

Hospitality Management 360 Certificate, Hospitality And Recreation Marketing Operations

Certificate, Hospitality Administration/Management