As a dedicated Front-end Developer and Product Manager with a solid background in Information Technology, I am passionate about creating dynamic and intuitive user experiences. With a Master’s degree from the University of Sydney and a Bachelor’s degree from the University of Technology, Sydney, I bring a robust technical foundation and a proven track record of success in both frontend and backend development.Currently, I am leveraging my skills at RSVP, where I manage and enhance the company's website and mobile applications. My recent achievements include optimizing our web chat page, leading the transformation to React Native for mobile apps, and spearheading the development of new features that significantly boost user engagement. My role also involves extensive product testing, user feedback analysis, and implementing innovative solutions to improve system reliability and user satisfaction.My technical expertise spans a wide range of tools and technologies, including HTML, CSS, JavaScript, TypeScript, React, React Native, Node.js, GraphQL, AWS, and more. I am well-versed in frontend frameworks like React and Next.js, and have hands-on experience with backend technologies such as Node.js and GraphQL. My proficiency in cloud computing and database management further complements my development skills.I am also passionate about driving project success through agile methodologies and effective collaboration. I have a knack for turning complex problems into streamlined solutions, optimizing performance, and delivering high-quality products that exceed user expectations.Outside of my professional role, I continuously seek to expand my knowledge and stay updated with the latest industry trends. I enjoy working on personal projects, such as developing innovative applications and contributing to open-source initiatives.Feel free to connect with me to discuss opportunities, share insights, or explore potential collaborations.
-
Account ManagerTmgmBurwood, Nsw, Au -
Frontend Developer And Product ManagerRsvp.Com.Au Nov 2023 - Apr 2024Sydney, New South Wales, Australia•Maintained and Updated RSVP Website: Used Next.js, Styled Components, and MUI for styling. Incorporated feedback from the testing team and performed frontend debugging to enhance stability and consistency.•Developed and Integrated 'Common Channel' Feature: Created backend APIs with Express and frontend implementation, resulting in a 20% increase in user engagement through system-wide notifications.•Refactored Web Chat Page: Utilized GraphQL for backend data efficiency and WebSocket for real-time communication, significantly improving user experience and system performance.•Frontend Upgrade Contribution: Updated Styled Components and MUI to their latest versions, resolving issues during the upgrade for a smooth transition and enhanced performance.•RSVP React Native App Development: Transitioned from traditional Android and iOS to React Native, enhancing app agility and cross-platform versatility, streamlining development, and expanding reach.•User Profile Photo Display Prototype: Collaborated with UI designers to transform mockups into a functional demo, addressing default photo issues and improving user engagement and satisfaction.•User Subscription Model Upgrade: Updated backend APIs to support a free tier and developed frontend features for this model, ensuring a seamless experience for both free and paid users.•Product Testing and Optimization: Led comprehensive testing with 95% system functionality coverage, identified and resolved hidden errors, and used Google Analytics for iterative improvements, boosting reliability and user satisfaction.•SEO Optimization for Frontend Project: Enhanced website visibility by expanding keyword coverage from 57 to 893, implementing meta tags, improving page load times, and optimizing content structure, significantly increasing search engine ranking. -
Customer ManagerWikifx Jan 2020 - May 2021Sydney, New South Wales, Australia•Led data analysis initiatives on event applications and attendance, delivering insights on event acceptance rates to inform strategic decisions.•Gathered feedback from users and stakeholders, effectively addressing needs to ensure a positive customer experience.•Prepared weekly and quarterly customer reports using Power BI and Excel. Provided insights and suggestions to higher-level managers to enhance the customer management process.•Managed relationships with 10 clients through proactive communication and problem-solving, ensuring timely support and satisfaction.•Delivered comprehensive customer support by swiftly responding to inquiries, resolving issues, and ensuring utmost client satisfaction, thereby fostering enduring partnerships and loyalty.•Utilized predictive analytics to forecast customer behavior and preferences, facilitating proactive resource allocation and personalized service delivery, resulting in enhanced overall customer experience and retention rates.•Collaborated with the marketing team to analyze customer demographics and behaviors, providing insights that guided the development of personalized marketing campaigns. Successfully organized an international forex exhibition in Sydney, attracting over 50 participating businesses. -
It AnalystClaydata Apr 2018 - Jul 2019St Leonards, Nsw, Australia•Led requirements gathering efforts by collaborating closely with stakeholders to ensure alignment with business objectives and project deliverables.•Assisted in patient data analysis using SQL, Excel, and Python, evaluating trends in healthcare metrics.•Conducted sales data analysis for medical CMS, identifying areas for system improvements based on user feedback.•Resolved technical challenges, leading to increased user satisfaction with system functionality.•Refined Agile methodologies with development teams, improving project delivery and fostering accountability.•Provided application support and consulting to new users, documenting requirements and collaborating with cross-functional teams to optimize Agile practices, driving efficiency and promoting continuous improvement.
Alex Ma Skills
Alex Ma Education Details
-
Biomedical And Health Informatics -
Distinction
Frequently Asked Questions about Alex Ma
What company does Alex Ma work for?
Alex Ma works for Tmgm
What is Alex Ma's role at the current company?
Alex Ma's current role is Account Manager.
What schools did Alex Ma attend?
Alex Ma attended University Of Sydney, University Of Technology Sydney.
What skills is Alex Ma known for?
Alex Ma has skills like Product Marketing, Customer Experience, React, Mysql, Sales Report/project Progress, Sales Process, Stakeholder Engagement, Linux, Salesforce.com, Node.js, Sales/project Planning, Data Analysis.
Not the Alex Ma you were looking for?
-
1uts.edu.au
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial