Alejandro Macias Email and Phone Number
Alejandro Macias work email
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Alejandro Macias personal email
A global and multicultural executive who has an exceptional record in Business Development and Sales, Commercial Operations and Services, Customer Experience and Supply Chain Logistics. I help companies to accelerate profitable growth, manage P&L, achieve business transformation, boost customer satisfaction and reach operational excellence while augmenting employee engagement and performance, either in mature or startup environments. I have built a progressive career in IT/Telco, Energy, Automation and e-Retail, covering a wide number of cross-functional activities in the value chain and the business ecosystem.During my 25+ years of career I have: - Excelled in navigating matrix organizations across the globe. - Developed extensive experience managing C-Level interactions. - Gained solid strategic and financial acumen. - Delivered complex and mission-critical solutions, projects and services (HW, SW, SaaS, IoT) - Built ecosystems through Partners, Channels, Integrators, Manufacturers and Suppliers. - Achieved activity-based & product digital transformation. - Exercised influence, effective communication, and negotiation cross-culturally. - Served multiple strategic customers and segments (B2B and B2C).- Structured, led and restructured organizations of multiple sizes and people profiles.
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Vicepresident, Global ServicesKinetico Incorporated Jun 2024 - PresentNewbury, Ohio, Us
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Regional Service Director AmericasTomra Food Jan 2024 - Jun 2024Leuven, Belgium, BeNAM P&L and Americas Shared Services. Offer deployment, Service Commercial and Delivery operations, Technical Support and Training, Customer Services (Customer Care Center). -
Head Of Global Services Commercial Strategy & Digital SolutionsBeckman Coulter Life Sciences Jun 2020 - Jan 2024Indianapolis, Indiana, UsPrimary responsibilities of the role:Customer Centric Profitable Growth StrategiesGlobal Services Marketing InitiativesCommercial Excellence and Sales EnablementGo to Market and Business Platforming Strategic Markets, Segments, and AccountsProduct ManagementNew Offer CreationLifecycle ManagementAfter Market Product Portfolio (Spare Parts, Calibration, IQ/OQ/PQ, etc.)Digital Transformation (Customer Experience / Growth and Monetization /Productivity) -
Vp Customer Success And TransformationSchneider Electric Jan 2019 - Jun 2020Rueil Malmaison, Paris, FrScope: $ 800Musd. Duties: Develop and implement an augmented global Customer Success / Customer Experience model for the top strategic accounts of the cloud segment (Internet Giants), based on 5 transformation pillars: Commercial Engagement, Tailored Products and Solutions, Tailored Supply Chain, Specialized Services, and Crisis Management. -
Vice President Global Field Services Offer ManagementSchneider Electric Jun 2016 - Dec 2018Rueil Malmaison, Paris, FrScope: $420Musd. Develop, deploy and grow, global optimized energy lifecycle Services Offers for strategic segments and accounts. On-Demand Maintenance, Field and Digital Services Agreements, Spare Parts and Digital Training solutions.
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Vice President Field Services P&L For Mexico And Central AmericaSchneider Electric Feb 2013 - Jun 2016Rueil Malmaison, Paris, FrScope: $80Musd. Managed a Services Multi-Business Unit P&L (Datacenter, Energy, Automation, and Building Management Systems). Outside & Inside Sales, Strategic Marketing and demand generation, Pricing and Tendering, Field Service Engineering, Tech Support, Project management, Digital transformation, and the implementation of a Services CRM / PRM - Remedy system (on SalesForce.com).
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Commercial And Services Operations Director For Latin AmericaApc By Schneider Electric May 2010 - Feb 2013Rueil-Malmaison, Île-De-France, FrScope: $150Musd. In charge of:Commercial: SIOP, Sales effectiveness, Sales Operations, Quota setting, Lead Generation and Opportunity Management, CRM and PRM. Customer Centric Operations: Order Management, Customer Care Center, Technical Support, Supply Chain Logistics and Customer Experience. -
Director Sales OperationsAvaya Jan 2007 - Nov 2009Morristown, New Jersey, UsScope: $45Musd. I was responsible for the Opportunity to Revenue cycle management, Sales forecast and budget control, Chief of staff to the Managing Director, Operational Excellence, Quota setting and performance tracking, Reporting to corporate, Supply chain logistics, Implementation of Sales Force dot com, Project Management and Professional Services for Software and hardware. -
Services Supply Chain Sr Manager For Latin AmericaCisco Jul 2003 - Dec 2006San Jose, Ca, UsScope: $100Musd. Responsible for Customer contract management, Customer Installed Base intelligence, Partner and Vendor management, 24x7 follow-the-sun Customer experience and crisis management center, Mission-critical Spare Parts Supply Chain Logistics, and Last-Mile delivery through108 Rapid Fulfillment Centers and 7 Country warehouse operations across Latam. Reverse logistics to repair/refurbishing centers. -
Product Management DirectorSynnex 2002 - 2003Fremont, Ca, UsScope: USD 180M. Offer and Product Marketing, Channel and Partner Relationship Management, New Product Introduction, Contract Management, Inventory, Price, Price Protection & Sales-Out negotiations for more than 20,000 SKUs with all main manufacturers of hardware, software, and solutions. -
Country Manager - Start UpHsn 2000 - 2002St. Petersburg, Fl, UsScope $15Musd: P&L role. In charge of starting up an in-country TV Shopping Channel (24x7 e-retail) business. Setting a B2C Sales and Customer Service Call Center operations, Door to Door international logistics and Customs, Warehouse operations, Forward and Reverse logistics on a B2C model, Contract Management with main Cable and DTH operators, Cross-Functional collaboration with HR, IT, e-Commerce, Merchandising and live retail TV show productions from Tampa, Florida. -
Purchasing And Inventory Planning DirectorIngram Micro Jan 1998 - Aug 2000Irvine, Ca, UsScope: $ 500Musd. Vendor Management, Purchasing and contract negotiations with IT manufacturers of hardware and software, Inventory planning, Pricing, Rebates, and gross margin management for more than 30,000 SKUs -
Supply Chain ManagerUnisys Oct 1995 - Dec 1997Blue Bell, Pennsylvania, UsScope: $100Musd. Revenue Forecast. Order Management. International trade and logistics. Warehouse Operations Management. Product, systems, and spare parts logistics. Procurement. Facility and Office Management.
Alejandro Macias Skills
Alejandro Macias Education Details
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Ipade Business SchoolGeneral -
Tecnológico De MonterreyBusiness Administration
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Universidad Del TepeyacIndustrial Engineer
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Colegio TepeyacHigh School
Frequently Asked Questions about Alejandro Macias
What company does Alejandro Macias work for?
Alejandro Macias works for Kinetico Incorporated
What is Alejandro Macias's role at the current company?
Alejandro Macias's current role is Business & Operations Global Executive. VP / COO #ONO.
What is Alejandro Macias's email address?
Alejandro Macias's email address is am****@****.com.mx
What schools did Alejandro Macias attend?
Alejandro Macias attended Ipade Business School, Tecnológico De Monterrey, Universidad Del Tepeyac, Colegio Tepeyac.
What skills is Alejandro Macias known for?
Alejandro Macias has skills like Strategy, Management, Business Strategy, Supply Chain Management, Crm, Business Development, Team Leadership, Leadership, Cross Functional Team Leadership, Sales Operations, Negotiation, Start Ups.
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