Alex Macias Email & Phone Number

I am a motivated first-generation Information Systems student at the University of Nevada, Reno, I am developing a solid foundation in technology systems and have an interest in cyber security. With experience in the hospitality industry as a server assistant at a Forbes Four-Star restaurant, I have honed my customer service and teamwork skills, emphasizing attention to detail and a commitment to excellence.Eager to leverage academic knowledge and real-world experience to contribute to innovative solutions in the tech industry while improving and growing professionally and academically

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  Server Assistant

  Atlantis Casino Resort Spa

  May 2023 - Present - Reno, Nevada, United States

  • Deliver an exceptional fine dining experience at Northern Nevada's only Forbes Four-Star restaurant, adistinction shared by only 121 restaurants worldwide• Assist in presenting and delivering food and beverages for up to 30-40 guests per evening (200-300 for the whole restaurant), ensuring compliance with luxury dining standards• Clean and reset tables between courses, achieving a 5-10 minute turnaround time to enhance guestdining flow• Train 5+ new staff members on back waiter responsibilities, reinforcing attention to detail and boostingoverall team performance• Increase server sales by 1000-1500 dollars by listening to guests and addressing needs, leading totailored recommendations to enhance experience

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  University Of Nevada, Reno

  Management Information Systems, General