Alex Madrigales

Alex Madrigales Email and Phone Number

Sales & Support Technician @ National Business Systems
2919 W Service Rd, Eagan,MN 55121,United States
Alex Madrigales's Location
Seattle, Washington, United States, United States
Alex Madrigales's Contact Details

Alex Madrigales work email

Alex Madrigales personal email

n/a
About Alex Madrigales

Experienced Information Technology Services professional, currently employed with National Business Systems. Where I help and support numerous businesses with their Point of Sales technical needs. I have a keen eye for detail and strong communication abilities, which allow me to effectively problem solve any technical need for the multiple Point of Sales systems that we support. Additionally, my past management experience of overseeing six team members has given me the ability to confidently lead others in a fast-paced environment. I'm looking forward to applying these skills as I grow in the I.T. field.

Alex Madrigales's Current Company Details
National Business Systems

National Business Systems

View
Sales & Support Technician
2919 W Service Rd, Eagan,MN 55121,United States
Website:
nbsusa.com
Employees:
38
Alex Madrigales Work Experience Details
  • National Business Systems
    Sales & Support Technician
    National Business Systems Mar 2018 - Present
    Kent, Washington, United States
    • Take on dozens of Point of Sales service calls a week providing Tech support to business owners• Train new business owners on how to use their Point of Sales and read their daily/monthly reports• Install credit card hardware that allows the business to take credit/debit/EBT & contactless payments• Troubleshooting issues with integrated credit cards to ensure fast and easy processing speeds• Reporting bugs/issues to the manufacture so they can release new software application updates • Communicate problems to other techs so they don't experience similar issues with their end users• Facetime, phone call, or remote desktop support to ensure the best customer service experience• Scheduling meetings to best fit business owner's needs, following up on pending issues as well
  • Seattle Mariners
    I.S. Intern
    Seattle Mariners Jul 2017 - Feb 2018
    Greater Seattle Area
    • Assist on dozens of I.S. calls a week providing support to front office staff• Support all Mariners team stores by programming new point of sale iPad’s• Upgrade or replace 100+ machines to meet the goal of moving every Windows 7 machine to Windows 10. This work allowed for greater security, up to date applications, & an organized Active Directory• Organize hardware storage space & continue to maintain inventory improving access to storage space & allowing team to manage hardware with sensitive data• Communicate with team members to understand I.S. needs and prioritize work• Builds relationships with coworkers by responding quickly & with a good attitude to I.S. requests.• Improve Ticketing & Software How to Guides so they are relevant and save time and money• Experienced with audio/video cables: HDMI, Display port, VGA, DVI, RCA connectors, Thunderbolt• Mapped over 200+ printers, leading to improved efficiency
  • Charlie'S Produce
    Lead
    Charlie'S Produce Jul 2013 - Feb 2015
    Greater Seattle Area
    • Coordinated a five man team to call & unload trucks, breakdown pallets, scan in products, & put away product five days a week in a receiving warehouse• Helped train new employees in every position for about 2 years to help increase the work pace and production
  • Trader Joe'S
    Sign Artist
    Trader Joe'S Sep 2011 - Jun 2013
    Greater Seattle Area
    • Designed and repaired old signs and price tags for a grocery store to improve customer satisfaction and sales

Alex Madrigales Skills

Leadership Peripherals Installation Computer Assembly And Disassembly Graphic Design Cisco Servers Troubleshooting Communication Switches Configuring Mail On Andriod/iphones Adobe Photoshop Lenovo Laptops Repairs Microsoft Office Maintenance Customer Service Mac And Pc Platforms Windows 7 Adobe Illustrator Mapping Cannon And Hp Printers Windows 10 Routers Building Custom Desktops Windows Remote Desktop Upgrades

Alex Madrigales Education Details

Frequently Asked Questions about Alex Madrigales

What company does Alex Madrigales work for?

Alex Madrigales works for National Business Systems

What is Alex Madrigales's role at the current company?

Alex Madrigales's current role is Sales & Support Technician.

What is Alex Madrigales's email address?

Alex Madrigales's email address is al****@****mlb.com

What schools did Alex Madrigales attend?

Alex Madrigales attended Year Up, Highline College.

What skills is Alex Madrigales known for?

Alex Madrigales has skills like Leadership, Peripherals Installation, Computer Assembly And Disassembly, Graphic Design, Cisco Servers, Troubleshooting, Communication, Switches, Configuring Mail On Andriod/iphones, Adobe Photoshop, Lenovo Laptops, Repairs.

Who are Alex Madrigales's colleagues?

Alex Madrigales's colleagues are Bryan Youness, Patricia Hurlbert, Craig Nordling, Mike Clear, Raoul Pytosky, Randy Upshaw, Thomas Sibley.

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