AeroLeads people directory · profile
Alex Mann Email & Phone Number
Senior Customer Support Manager
at
Checkit
1 work email found
@live.co.uk
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Customer Support Manager
Location
United Kingdom, United Kingdom, United Kingdom
Company size
Who is Alex Mann? Overview
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Quick answer
Alex Mann is listed as Senior Customer Support Manager at Checkit, a company with 164 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a work email signal at live.co.uk and a matched LinkedIn profile for Alex Mann.
Alex Mann previously worked as Customer Support Manager at Waste Logics Software Limited and Enterprise Support Manager at Bullhorn. Alex Mann holds City & Guilds Diploma In It from Cheshire College – South & West.
Company email context
Email format at Checkit
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*@live.co.uk
68% confidence
AeroLeads found 1 current-domain work email signal for Alex Mann. Compare company email patterns before reaching out.
Profile bio
About Alex Mann
Ahoy there I'm Alex 👋My mission: To enable and empower people to reach their potential & deliver incredible Customer Experience (CX), specialising in Enterprise & SMBs using SaaS. How? By firstly practising empathy & psychological safety to enable trust, authenticity and belonging within my support and customer success teams, creating a great employee experience. I am guided by three pillars in relation to my management style: autonomy, mastery and purpose, with the objective of creating ‘Managers of One’. I create a culture of feedback and partner on action plans to invest in people’s development. I drive high standards by setting expectations early and often and measuring progress via S.M.A.R.T. goals. Focusing on the people & above creates the environment for high-performing teams.Proven track record of delivering success and satisfaction to FTSE 100 & Fortune 500 Enterprise customers.Committed to Diversity, Equity and Inclusion, I joined an ERG and became a DEI Ambassador at Flexera. I initiated and led a project in partnership with InnovateHer to work with the community to inspire girls to pursue a tech career. I've also been a previous panelist at the Women's Summit, discussing how men can lead on equality.Experienced in SaaS, particularly for CRM (e.g. Salesforce), Applicant Tracking Systems (ATS), Shift Scheduling, Workforce Management and Software Asset Management (SAM), supporting the world market leaders in all three.Skilled in various business systems & tech stacks e.g. 365, AI (ChatGPT, Midjourney, Salesforce Einstein), APIs, Autodesk, Amazon Web Services (AWS), Bullhorn Workforce Management, Bullhorn for Salesforce, Confluence, Flexera One, FlexNet Manager Suite, Google Workspace, HTML/CSS, JavaScript, Jira, Lever, Reflektive, Salesforce CRM, Sirenum, Slack, SQL, Teams, Ulti Pro, Virtualization (Citrix, Hyper-V, VMware), Windows Server, Workday and more.Hit me up if you're seeking career advice in the tech space or you feel I could make a major contribution to an exciting new project!
Listed skills include Windows Server, Microsoft Exchange, Active Directory, Troubleshooting, and 8 others.
Current workplace
Alex Mann's current company
Company context helps verify the profile and gives searchers a useful next step.
Checkit
10 roles
Alex Mann work experience
A career timeline built from the work history available for this profile.
Customer Support Manager
Enterprise Support Manager
CurrentActing Senior Manager. Promoted to Enterprise Support Manager after delivering a project to fully align and integrate a new product acquisition Support Team (Sirenum) with Bullhorn. Inspiring a great culture through Bullhorn's core values, implementing best practices and processes, scaling the team to transition from EMEA-only coverage to a follow the sun.
Mar 2023 - Present
Technical Support Supervisor
Reporting to the Bullhorn for Salesforce Support Director based in the US, I am the manager of an international Support Team assisting the world's largest recruitment agencies in resolving technical inquiries regarding Bullhorn’s Sirenum software catalog - the global leader in software for the staffing industry. In assessing and improving support processes.
Jan 2022 - Mar 2023
Team Manager - Nam & Emea
Promoted into management I reported directly to the Director of Technical Support. My duties included:- Manager of a team of junior & senior engineers providing support to Enterprise customers based in North America, Europe, Middle East and Africa regions.- Completing performance reviews every 6 months for the team.- Interviewing, hiring & on-boarding..
Jan 2020 - Dec 2021
Team Manager Trainee
As part of Flexera's succession planning, I was selected for manager training, and developed and honed my technical support managerial and leadership skills. This included being the on-duty manager on occasions, managing the daily operations of a team of senior engineers, conducting weekly case reviews and leading a daily stand-up to remove blockers. I.
Jan 2019 - Dec 2019
Senior Technical Support Engineer
Jan 2018 - Dec 2019
Technical Support Engineer
Aug 2015 - Dec 2017
Founding Service Desk Engineer
Jan 2013 - Jul 2015
It Systems Apprentice
Began IT career at Managed Services Provider startup delivering 1st line remote and on-site support to small and medium businesses. Successfully completed my apprenticeship, passing a diploma in IT with distinction and thusly rewarded a full time position.
Jul 2011 - Dec 2012
2 education records
Alex Mann education
City & Guilds Diploma In It
Cheshire College – South & West
Diploma, Media Studies
Liverpool Hope University
FAQ
Frequently asked questions about Alex Mann
Quick answers generated from the profile data available on this page.
What company does Alex Mann work for?
Alex Mann works for Checkit.
What is Alex Mann's role at Checkit?
Alex Mann is listed as Senior Customer Support Manager at Checkit.
What is Alex Mann's email address?
AeroLeads has found 1 work email signal at @live.co.uk for Alex Mann at Checkit.
Where is Alex Mann based?
Alex Mann is based in United Kingdom, United Kingdom, United Kingdom while working with Checkit.
What companies has Alex Mann worked for?
Alex Mann has worked for Checkit, Waste Logics Software Limited, Bullhorn, Flexera, and Navigate It Limited.
How can I contact Alex Mann?
You can use AeroLeads to view verified contact signals for Alex Mann at Checkit, including work email, phone, and LinkedIn data when available.
What schools did Alex Mann attend?
Alex Mann holds City & Guilds Diploma In It from Cheshire College – South & West.
What skills is Alex Mann known for?
Alex Mann is listed with skills including Windows Server, Microsoft Exchange, Active Directory, Troubleshooting, Windows 7, Blackberry Enterprise Server, Firewalls, and Network Security.
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