• Designed "Damage Report" board game, to be relased in early 2013.• Involved in development of several BFR titles.• Led demos/events for game promotion.• Worked with art team to optimize game style with playability.

• Rolled out region-wide Learning Management System in coordination with HR.• Provided support to customers for desktop applications and hardware.• Led team in volume of incidents resolved while maintaining excellent customer satisfaction.• Provided expertise to other team members on Microsoft applications.• Acted as sole consultant for all eLearning projects in the North American region.

• Authored original eLearning modules and handled project management from concept planning to publishing.• Consulted for five complete eLearning programs to focus on didactic issues and company standards.• Designed engaging classroom courses to align with company specific policies and practices in a variety of subjects including project management, problem solving and foreign languages.• Developed and delivered multiple comprehensive training courses for Microsoft Office programs which supported various levels of user knowledge from beginner to expert.• Administered training in a classroom environment, using eLearning tools and a blended concept incorporating both methods for maximum efficiency and effectiveness.• Designed and implemented a training management system and tracking database to maintain thousands of records for individual employees, vendors and training classes and supported international quality specifications such as ISO TS 16949:2002.• Personally conducted leadership training for managers and supervisors on a large variety of topics from essential leadership skills for first time supervisors to handling employee attitudes for upper levels of management.• Coordinated off-site and on-site training events and acted as a liason between external service providers and internal participants.• Assisted in the implementation of a corporate communications strategy to help employees and management staff understand corporate decisions with respect to a company restructuring initiative involving proprietary and sensitive information.• Developed and published multiple Web pages on the company Intranet.• Chaired committees for site newsletter as well as for employee recognition, morale and wellness. Many activities that were sponsored by these committees were well received as shown by mentions in employee satisfaction surveys.

• Wrote and taught from daily lesson plans for five classes per day - took on the complete schedule of a full-time teacher.• Wrote daily learning objectives and assessments that aligned with state benchmarks and standards.• Implemented a detailed classroom management plan for discipline issues with students.• Performed all managerial tasks associated with running a classroom.• Built accomodations for children with learning disabilities and other special needs into my lesson plans regularly.