Business Analyst
Current- Gathers, analyzes and documents user needs and requirements and assists technical staff in translating the requirements into systems specifications
- Coordinates and assists all aspects of implementation including user training as well as producing user procedures and documentation
- Provides daily support for business units including providing technical guidance, troubleshooting software issues, and working with the I.S. Staff to ensure the business goals and needs are met for the business units
- Conducts post-implementation and routine proactive follow-up with business units to ensure a quality product and high level of functionality is achieved
- Provides technical guidance to various business units and works within the I.S. Department to ensure the business goals and needs are met for the business units