Alex Mcdowell Email & Phone Number

Brisbane City, Qld, Au

Brisbane City, Qld, Au

Brisbane, Queensland, Australia

Project Manager responsible for end-to-end design, documentation and delivery of ICT and Operational Technology system upgradesKey areas of responsibility include:- Solution design and management of technical consultants;- Program design for a significant solution for a key client;- Documentation and tender management for consultants and contractors using Australian Standards methodologies, QITC methodologies and customised maintenance agreements;- Probity and legal governance for high-risk, high-value procurement;- Budget management, client proposals, and cashflow forecasts;- Risk management, including managing risk workshops;- Adherence to the Queensland Government legislative requirements and industry standards (eg ISO27001);- Progress reporting for both project and operational works;- Stakeholder management, customer liaison and application of workflow tools for team management and content development.

Brisbane, Queensland, Australia

Full time study. This study has strengthened my managerial expertise and broadened my understanding of diverse business processes. I have achieved a GPA of 5.9 in the following units:Data analysis and decision makingAccounting for decision makingStrategic managementCommunicating to influenceMarketing strategicallyProblem framing for creative actionEconomics in businessPersonal leadership and changeContemporary human resource management issuesUnderstanding and leading othersEntrepreneurshipBusiness lawFinancial managementUnderstanding leadership and complexityCorporate governance and accountabilityManaging technological innovationSmart decision makingCrisis communicationsExchange units in Project Management through Harvard University in the USA and European Union Business though WHU in Germany.

Queensland, Australia

By collaborating with various stakeholders in regional communities and State Government, I designed a learning and development strategy to provide vulnerable teenagers with career opportunities in national park management and environmental compliance. My curriculum balanced the employer’s human resources objectives with the audience’s requirements and perspectives. 250 high school graduates will be provided with career opportunities, income, self-empowerment, and ongoing mentoring for transition into adulthood.- A tailored marketing strategy to attract suitable high school seniors, - A multi-stage curriculum for practical life skills, financial literacy, OHS, and job-specific specialisations- A placement strategy with mentoring and workplace integration support, and avenues to employer-funded tuition scholarships, allowing two-way feedback, success metrics and iterative improvements.

Brisbane, Australia

We supplied digital solutions in a complex geopolitical environment. Leading a sales team of five, I developed marketing campaigns with suppliers (including Dell, Microsoft and Telstra) and oversaw logistics channels. • Educating five salespeople and 15 technicians with brand-specific compliance training. This expanded the serviceable market with a diverse product portfolio. The education rollout was tailored to ensure that upskilling was balanced across the diverse product portfolio.• Implementing a CRM for data-driven insights to harness opportunities and build customer relationships. This system improved reputation and reach, with strengthened customer intelligence. • Executing tailored proposals to upgrade customers from legacy platforms to cloud-based hosting. The service contracts improved revenue streams whilst increasing customer satisfaction.• Orchestrating supply partnerships with university executives to for bulk computer supply and supporting infrastructure. Established Learning Management System for university class delivery.

Brisbane, Australia

We supplied children’s toys to retailers throughout Australia. I developed the IT business systems for marketing and inventory, resulting in paperless stock management, e-commerce and strengthened customer relationships. • Designed and managed the wholesale platform with a segmented-content B2B/B2C website. Sales workflow analysis, product analysis, demand forecasts, and external integration with finance, marketing and logistics databases. Online orders increased from 40 to 98 per cent with my solution.• Brand management and market expansion. Production of EDMs, trade fair collateral, product presentation, segmented marketing and crisis management. My guidance drove a 35 per cent increase in turnover.• Product range development. International manufacturer collaboration to forecast market trends and design new products (for instance, a successful gender-neutral kitchen range.)

Brisbane, Australia

We operated dams and water treatment plants for South-East Queensland’s water supply. I managed the design and delivery of the secure, open-source website (Drupal). My solution delivered content to 1 million daily visitors.• Managing the technical deployment, including the publication of an invitation to tender and determining requirements for accessibility, audience behaviour analysis and system security. • Collaborating with stakeholders to ensure content and information architecture fulfilled company requirements. Copywriting, photography, and editorial workflow with signoff by content owners. • Working with emergency teams to handle communications during crisis events.

London, United Kingdom

I managed the procurement process and technical, accessibility and content management phases of the secure Human Resources Government Intranet. The system served content to 44,000 prison staff throughout England and Wales. This implementation occurred during a significant restructure and was released in a staggered deployment to coincide with the restructure project. My work required diligence with stakeholders and negotiation with multiple tiers of content owners to ensure timely and accurate results. Key responsibilities included authoring content, search engine optimisation, accessibility, usability and liaising with remote HR staff to ensure a consistent and clear message. The platform development was managed with a milestone-based timeline and deployed to schedule whilst working alongside Prince2 Project Managers.

London, England Metropolitan Area

We consolidated disparate Human Resources units in 146 public prisons with 44,000 staff. I installed and assembled the secure Content Management System with training materials and staff bulletins.• Liaising with technical teams to author multiple solution specifications for invitations to tender• Working with stakeholders and authoring educational content with accessible information• Publishing segmented, site-specific change communications to local staff

Phnom Penh, Cambodia

I volunteered to work in an orphanage to build a comprehensive web site with information about the mission and facilities for on-line donations. I also worked with general housekeeping duties and assisted with education (primarily English and computing.)

Brisbane, Queensland, Australia

I constructed and generated the content for the corporate website, including the complete web development of an integrated sales platform with content provided through the corporate email platform (Lotus Notes.) My duties included web development, photography and advertorials, creation of customer-specific marketing, liaison with suppliers for brand-specific marketing, and web services management.

Brisbane, Queensland, Australia

I commenced my journalism internship at the ABC headquarters in Milton and completed my unpaid work experience in January 2002. I was then offered a casual role within the newsroom and worked in the ABC for the remainder of my undergraduate studies. My role involved producing copy and editing photographs for the news page (www.abc.net.au/news) and transcribing and producing streamed media for the World Today and PM radio shows.

Master Of Business Administration (Mba), Business Administration And Management, General, 5.9

The practical nature of this course teaches appropriate concepts and diverse business processes. This knowledge and skill enables better.

Mgmt5030, Project Management, B+

PMI-oriented certificate in waterfall and iterative project methodologies

Mba European Summer Program (Unit), International Business Environment In Europe, A-

Analysis of the changing environment in the European Union, and focused on International Business, Finance, Corporate Strategy.

Bachelor Of Arts (Communication Design), Digital Communication And Media/Multimedia

Bachelor Of Journalism, Communication, Journalism, And Related Programs