Alex Mcquaid Email & Phone Number

Smithfield, Dublin, Ireland

Dublin, County Dublin, Ireland

Managing CRM SystemLiaison for the Sales Consultants teamIn-house support

Cork, County Cork, Ireland

• Communicates in a professional phone and email manner, ensuring excellent customer service• Part of an inbound contact center handling calls and email queries simultaneously• Consistently achieving set out CPH, NPS and Quality targets• Assists in product design, customization, and website navigation

Hong Kong Sar

• Designs presentation material and trains new employees entering the company.• Evaluates teachers on their performance and sets out guidance for improvement.• Coaches individual teachers, to help, improve their ability and performance.• Teaches a range of courses and is rated as one of the top instructors.

Taichung City, Taiwan

• Core subject educator in English, Science and Social Studies in a fun and organized way. • Juggled competing priorities, such as, testing, planning, reviewing on a weekly basis.• Demonstrated a calming, clear and effective classroom management strategy for positive results.• Planned, designed and presented ongoing training presentations for academic staff

St. John'S Newfoundland, Canada

 Improved time management and streamlined ordering process.  Implemented new POS system, training and improved stock control management. Improved client satisfaction by becoming more efficient, consistent and dependable. Organized, trained and managed team of delivery drivers on a weekly basis.

County Dublin, Ireland

 Planned and coordinated weekly staff scheduling, administration duties and time sheets.  Provided technology support to students, staff and visiting lecturers.  Assisted with event management and maintained a high level of customer service.

County Dublin, Ireland

 Excellent time management while offering clear, concise and accurate customer service.  Maintained a composed effective correspondence and personable phone manner. Managed databases with a high attention to detail while maintaining confidentiality.

County Dublin, Ireland

 Assisted in planning, research and launching of new credit card products.  Was the unit manager of a large national credit card sales force team and their needs.  Assisted in event management, managed stock and carried out general admin duties.