Alex M Email & Phone Number

London, United Kingdom

• Greeting all patients attending clinics and arrive them accordingly on RIS• Ensuring a high standard of customer service is provided to patients and visitors at all times• Answering telephone queries and helping with patient/GP/hospital/Ward enquiries• Liaising with porters regarding inpatient appointments• Liaising with the transport office regarding patient’s transport• Liaising with the Booking Co-ordinators to book follow up appointments and sending out appointments/maps where appropriate• Arranging the transfer of patients to other hospitals• Providing clerical support as required to the department• Ensuring that all relevant patient activity is recorded on the appropriate database • Providing cover in other posts within the department when necessary

London, United Kingdom

• Reporting to the Senior HR Business Partner, providing HR administrative support service to the business• Supporting the Senior HR Business Partner and HR Advisor in daily general HR activities including recruitment and selection of employees• Providing a direct point of contact for internal and external customers and stakeholders• Assisting HR management in dealing with employee relations/absence management cases through assisting them in investigative work and putting together case-files, drafting reports/letters• Keeping management informed by reviewing and analysing various reports• Corresponding with internal and external parties and note-taking at meetings• Escalate complex HR issues or queries where appropriate• General payroll and absence administration

• Excellent customer service within the Premium/Luxury Retail industry• Ensuring daily, weekly and monthly trade reports are accurate and communicated in a timely manner• Passionate about fashion and knowledgeable of fashion trends• Ability to develop strong relationships both with customers and store management• Ensured customer loyalty by adapting to the customers desire and needs• Used product knowledge of the collection and customers to exceed individual and store sales targets• Carried out visual merchandising of the collection in accordance with set guidelines • Worked as part of the team to ensure the smooth-running day to day• Assist in stock management and deliveries• Accurately operated the POS system and accounts for all transactions

London

• Combination of an enthusiastic and authentic approach to Burberry’s products and Brand with a genuine passion and knowledge of the fashion industry• Providing exceptional customer service, ensuring customer loyalty through commercial awareness• Results driven by driving sales and meeting sales targets• Helped maintain the shop floor, assisted with visual merchandising, stock management and replenishment• Always willing and had a positive approach to learning and participation in required training to help with the regular introduction of new products and services• Excellent interpersonal skills to ensure clear, effective communication with both external and internal customers • Positive attitude and ability to take responsibility for my own actions• Accurately operated the POS system and accounts for all transactions

Aat Foundation Award In Accounting Software- Level 2,3, Accounting And Finance

Ba Honours, Business Administration And Management, General

Diploma Of Education, Hotel/Motel Administration/Management