Alex M Email & Phone Number

London, United Kingdom

• Greeting all patients attending clinics and arrive them accordingly on RIS
• Ensuring a high standard of customer service is provided to patients and visitors at all times
• Answering telephone queries and helping with patient/GP/hospital/Ward enquiries
• Liaising with porters regarding inpatient appointments
• Liaising with the transport office regarding patient’s transport
• Liaising with the Booking Co-ordinators to book follow up appointments and sending out appointments/maps where appropriate

London, United Kingdom

• Reporting to the Senior HR Business Partner, providing HR administrative support service to the business
• Supporting the Senior HR Business Partner and HR Advisor in daily general HR activities including recruitment and selection of employees
• Providing a direct point of contact for internal and external customers and stakeholders
• Assisting HR management in dealing with employee relations/absence management cases through assisting them in investigative work and putting together case-files, drafting reports/letters
• Keeping management informed by reviewing and analysing various reports
• Corresponding with internal and external parties and note-taking at meetings

• Excellent customer service within the Premium/Luxury Retail industry
• Ensuring daily, weekly and monthly trade reports are accurate and communicated in a timely manner
• Passionate about fashion and knowledgeable of fashion trends
• Ability to develop strong relationships both with customers and store management
• Ensured customer loyalty by adapting to the customers desire and needs
• Used product knowledge of the collection and customers to exceed individual and store sales targets

London

• Combination of an enthusiastic and authentic approach to Burberry’s products and Brand with a genuine passion and knowledge of the fashion industry
• Providing exceptional customer service, ensuring customer loyalty through commercial awareness
• Results driven by driving sales and meeting sales targets
• Helped maintain the shop floor, assisted with visual merchandising, stock management and replenishment
• Always willing and had a positive approach to learning and participation in required training to help with the regular introduction of new products and services
• Excellent interpersonal skills to ensure clear, effective communication with both external and internal customers

Aat Foundation Award In Accounting Software- Level 2,3, Accounting And Finance

Ba Honours, Business Administration And Management, General

Diploma Of Education, Hotel/Motel Administration/Management