• Led the launch of a groundbreaking Android & iOS mobile app for global language learners (aligned with CEFR framework), resulting in 15,000 new paid subscribers within the first 6 months of 2024.• Managed a team of 24 international specialists (language learning experts, media researchers, translators) to develop a comprehensive instructional framework with over 2,500 new activities and 4,000+ engaging learning interactions.• Championed a transformative software development process, leading to increased development velocity (reduced costs & bugs) for new features and enhancements.• Presented product seminars for national and international sales meetings with decision makers including the Turkish Ministry of Education, 600 school leaders at the ISTE conference, and several of the largest school districts in the US.

Accomplishments: • Unearthed fundamental variances (via usage data and customer interviews) between product as designed and actual usage leading to a fundamental change in how our algorithmic assignment engine is currently deployed. • Won H1 Hack-a-thon with a new tutorial delivery system and embedded user feedback prompts. • Developed new velocity metrics for developers via lagging indicators in Jira • Pioneer greater and widespread Scrum best practices among product teams at Snapsheet. • Manage all aspects of the Data and Dispatch end-to-end roadmap including identifying user problems, product requirements, user testing, go-to-market strategy, launch, and reflective analysis for future enhancements.

Developed new features and technologies with a brilliant team of Engineers and Designers. Always asking questions and asking if those are the right questions in order to solve difficult problems our users face.• Engage with cross-functional teams (design, engineering, customer support, sales) to identify user problems and deliver 62 feature enhancements in Q2 to solve them.• Collaborate with Triad (Tech Lead, Architect, UX Lead) to design prototypes for customer discovery and product iteration pathways.• Leverage research methods including usage statistics, market research, Early Adopter Programs, A/B UX testing, HUX surveys, and sales results to identify and iterate new features and measurement methods to improve product performance.

Delivered customer delight through high-quality and engaging instruction for Blackbaud Raiser’s Edge CRM, K-12 LMS, and Financial Edge accounting software to 86,803 students in 43 class titles in 2020 achieving 4.9 out of 5 CSAT and 90%+ NPS. Students I taught represent over 45,000 customer organizations in over 100 countriesCollaborated with HR Business partners on development of Diversity and Inclusion programCreated onboarding materials for Education Services new hires with a focus on personal success storytellingLead Culture Committee as President to address issues of diversity, integration, and inclusion for remote staff pre-Covid-19 and for all staff during pandemic with activities such as Trivia Hour, Teach & Tells, Virtual Escape Rooms, etc.

• Created first department-wide Google Classroom training program for teachers at East Orange including a series of training videos, reference documents, and professional development seminars.• Served as both technology lead and discipline committee member for our department.• Developed the first totally student-led curriculum in the school. This program empowered students to demonstrate their learning and understanding through various projects including blogs, films, art installations, novellas, and plays.• My classroom was one of three exemplars for our department showcasing innovative practices for visiting instructors and coaches. • Incorporated appropriate educational technology, organizational strategies, and rigorous assessment of student learning. • Created the district's first martial arts club which provided not only self-defense training but also soft skills such as meditation, mediation, and collaboration in our high-needs and diverse school community.

I served in many roles over the years at the American Heart Association from Sound Design at the Chicago Heart Ball Gala to M.C. of the Detroit Heart Walk to Assisting in both Live, Silent, and Super Silent Auctions to Coordinating Checkpoints in Heart Walks and Heart Chases in Chicago, Detroit, Minneapolis, Boston, The Hamptons, and New York City.

• Pioneered our school's first computer science program by partnering with industry professionals in software development through the TEALS program.• Created and implemented a hands-on unit in microcomputing and game design.• Provided differentiated and reflective student-centered instruction to my students in descriptive grammar, American and World Literature, Poetry, Creative Writing, Essay, Argument, Drama, and Oratory. • Incorporated appropriate educational technology, organizational strategies, and rigorous assessment of student learning. • Created the district's first JuJutsu club which provided not only self-defense training but also soft skills such as meditation, mediation, and collaboration in our high-needs and diverse school community.

I provide differentiated and reflective instruction to homebound students in English/Language Arts via Blackboard Collaborate videoconferencing software. I deliver explicit instruction in descriptive grammar, American and World Literature, Poetry, Creative Writing, Essay, Argument, Drama, and Oratory. I require my students employ multimedia and Web 2.0 tools in their online portfolios. All coursework and instruction is tailored to the individual student based on their skill level. Progress is measured using formative and summative assessments.

• Created a classroom community project that led my students to see the commonalities many of them shared. This project has been replicated by teachers across the country.• Led my students through a comprehensive exploration of the English Language and its utility in their daily lives. Through collaborative, peer driven, project based instruction my students explored not only how they and their community uses language but also how further practice and development of Standard American English grammar, writing, and oration empowers them to make real and lasting changes in their lives.

Instruction in English/Language Arts for 11th grade team-taught classes, 12th grade AP English, ACT test preparation,and Slam Poetry/Creative Writing. Also, advised staff on video production and educational technology.

Intense study in the areas of teaching English, pedagogy, instructional design, assessment, behavior management, reading strategies, writing strategies, teaching with technology, and education advocacy.

Tappan Players organizes a school musical for Tappan Students each year. Typically, 150 students are involved in the production of a major broadway musical. I served as Director for our production of "Little Shop of Horrors." This involved intensive preproduction planning (logistics, artistic direction, human resource management, and fundraising), a two month rehearsal period (music, dance, and acting rehearsal for all 150 middle school age students, parent and school administration communications, community outreach and marketing), and a three day run of the show. I also managed over 150 parent volunteers with the help of a dedicated core team of about 20.

I served as Assistant Director for our production of "Grease." This involved intensive preproduction planning (logistics, artistic direction, human resource management, and fundraising), a two month rehearsal period (music, dance, and acting rehearsal for all 150 middle school age students, parent and school administration communications, community outreach and marketing), and a three day run of the show. I also worked with over 150 parent volunteers with the help of a dedicated core team of about 20.

• Achieved top number of outbound calls at my branch.• Collaborated with operations to provide seamless client experience in the investment process.• Guided clients through detailed and comprehensive financial planning process to match their asset allocation and financial goals over the long haul.• Prepared comprehensive financial plans for individuals, families, and businesses through portfolio analysis with regards to current market trends, tax sensitivity and estate considerations, and diversification across investment vehicles. • Organized and presented personalized educational seminars and client appreciation events

• Conducted regular in-depth reviews of client accounts to ensure investments continued to fit plans to reach financial goals. • Developed client book through direct marketing and door to door introductions. • Provided instruction on personal finance through the Community Resource Program at Community High School covering personal finance as well as the broad workings of various investment vehicles and economic theories.

Organized metadata for music and video industry. Trained new employees to insure efficiencies within department. Created, organized and implemented employee events and fundraisers.