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Apple Edu

iTunes U

Fullstack Engineer developing applications to impact the education space by providing insight on their data.www.learnsprout.com

Search and Discovery, Item Data Quality* Designed and developed workflows to evaluate the data quality of Amazon's entire item catalog (over 1 billion items and growing) using AWS ElasticMapReduce, S3, SNS, RDS, and SWF. * Improved team's build process by automating builds and testing protocols to reduce our team's ship cycle from a month to a week.* Assumed role of Scrum Master to lead our team's project management of features.* Provided on-call support for my team's systems insuring we met our SLAs for our customers.

Contacts Platform, Windows Live Experience* Designed and developed features for the platform used by the Windows Live Desktop Essential Suite.* Collaborated closely with test, program managers, and other developers to deliver features according to schedule.* Presented to the entire division on the design on how infrastructure logging would work in Windows 8.

Cars, Cruise, Destination Services, and Trains (CCDT) team.• Worked on the newly architected cars system, implementing the “Get Reservation” functionality in Java.• Triaged and resolved functional and architecture bugs against the new cars system.• Validated my implementation by creating unit and integrations tests.• Developed an error handling utility using reflection and regular expressions.

Server Division• Analyzed and debugged software defects against the Base Management Controller device.• Developed an internal C# program which performed redundant software verification against Windows Management Instrumentation (WMI).• Performed weekly builds on newly developed code for the integrated Base Management Controller firmware.

Garfield High School• Provided technical support for the school’s network and staff members, resolving issues with network printers, computer hardware upgrades, spy-ware removal, re-imaging computer labs, and network connectivity issues.• Mentored new staff members on how to use district specific applications.• Prioritized, resolved, and collaborated with other tech/analysts to complete any technical issues received via e-mail, phone, or in-person request.

* Provided tier 1 technical support for UW Medicine and Harbor View Medical over the phone.* Triaged issues in queues and resolved in a timely manner.* Collaborated and coordinated with other technical support groups to resolve issues affecting multiple teams.

Vertical Industries and Embedded Systems, Microsoft Embedded Devices Division• Developed a prototype application to model potential shopping experiences with RFID in C#• Persistently worked with the independent hardware vendor to resolve issues with their SDK.• Demonstrated prototype application to team members and team’s researcher.

Keyboards and Mice, Microsoft Hardware Division• Designed and developed a web application to allow the test team to gain insight and monitor the status of test suites results and bug trend history.• Completed training courses on C++, waterfall process, and effective software testing.• Placed 1st in a C++ visualization programming competition against other interns.