Alex Michaelson Email & Phone Number
@netflix.com
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Who is Alex Michaelson? Overview
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Alex Michaelson is listed as Program Manager - Streaming Devices and Technology at Netflix, a company with 17330 employees, based in Salt Lake City, Utah, United States. AeroLeads shows a work email signal at netflix.com and a matched LinkedIn profile for Alex Michaelson.
Alex Michaelson previously worked as Program Manager - Streaming Devices & Technology at Netflix and Content Designer at Netflix. Alex Michaelson holds Associate Of Arts And Sciences - Aas, Arts, Entertainment, And Media Management from University Of Utah.
Email format at Netflix
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AeroLeads found 1 current-domain work email signal for Alex Michaelson. Compare company email patterns before reaching out.
About Alex Michaelson
At Netflix, I'm a Program Manager on the Product Support Operations (PSO) team focusing on streaming devices and technology support. Our team bridges Netflix Customer Service teams and our partners in Product, Content, Marketing, and other business functions, focusing on agent and operational readiness, customer self-service, facilitating insights, and driving improvements to the customer and agent experience. Program Managers (PSO PgMs) are aligned by functional areas and are deep subject matter experts, advocates for the customer and agent experience, data-savvy influencers, and great communicators.What I do at Netflix:- As a subject matter expert, I research, author, and manage thousands of pages of internal and external content around a wide array of technical aspects of Netflix's streaming devices and experiences, product features, and technical issues. My team's work impacts millions of customers seeking support in the Help Center daily and keeps the scale of Customer Service costs in check.- I rely heavily on SQL and Python scripting with Pandas and using visualization tools like Kibana and Tableau. I've built automation to govern content, detect content metrics anomalies, and populate data on the dashboards used daily by our CS technical research teams to drive business insights.- As a passion project, I co-lead the Mental Health @ Netflix employee resource group and wrote our '22-'23 charter. Our advocacy for mental health has driven significant improvements in our workplace and employee experience, such as expanded benefits for mental health support, internal resources, physical spaces, and recurring event programming around the topics that matter most to our community.How I approach problems and concepts that are core to me:- Perspective-taking, empathy, knowing your audience- Solving the problem of problems, pushing back against brute force approaches
Alex Michaelson's current company
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Alex Michaelson work experience
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Program Manager - Streaming Devices & Technology
CurrentThe Product Support Operations (PSO) team is the bridge between Netflix CS teams and our partners in Product, Content, Marketing, and other business functions, focusing on agent and operational readiness, customer self-service, facilitating insights, and driving improvements to the customer and agent experience. Program Managers (PSO PgMs) are aligned by.
Content Designer
Content Editor, Strategist
Technical Research Analyst
Technical Support Representative
Customer Service Representative
Lead Technical Consultant
Technical Consultant
Colleagues at Netflix
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Krishna Ramabhadran
Colleague at Netflix
Calgary, Alberta, Canada, Canada
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JS
Jaden Smith
Colleague at Netflix
Aurora, Colorado, United States, United States
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UR
Ubaid Rasool
Colleague at Netflix
Lahore, Punjab, Pakistan, Pakistan
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Marvin Sampson
Colleague at Netflix
Brooklyn, New York, United States, United States
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SF
Shah Fahad Khan
Colleague at Netflix
Doha, Qatar, Qatar
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NM
Nandi Maulana
Colleague at Netflix
Bandung, West Java, Indonesia, Indonesia
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BA
Barca Amir
Colleague at Netflix
Algeria, Algeria
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CR
Chanduprasad Reddy
Colleague at Netflix
Mumbai, Maharashtra, India, India
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TF
Torra Francis
Colleague at Netflix
Italy, Italy
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AC
Alex Carchi
Colleague at Netflix
Quito, Pichincha, Ecuador, Ecuador
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Alex Michaelson education
Frequently asked questions about Alex Michaelson
Quick answers generated from the profile data available on this page.
What company does Alex Michaelson work for?
Alex Michaelson works for Netflix.
What is Alex Michaelson's role at Netflix?
Alex Michaelson is listed as Program Manager - Streaming Devices and Technology at Netflix.
What is Alex Michaelson's email address?
AeroLeads has found 1 work email signal at @netflix.com for Alex Michaelson at Netflix.
Where is Alex Michaelson based?
Alex Michaelson is based in Salt Lake City, Utah, United States while working with Netflix.
What companies has Alex Michaelson worked for?
Alex Michaelson has worked for Netflix and Sprint.
Who are Alex Michaelson's colleagues at Netflix?
Alex Michaelson's colleagues at Netflix include Krishna Ramabhadran, Jaden Smith, Ubaid Rasool, Marvin Sampson, and Shah Fahad Khan.
How can I contact Alex Michaelson?
You can use AeroLeads to view verified contact signals for Alex Michaelson at Netflix, including work email, phone, and LinkedIn data when available.
What schools did Alex Michaelson attend?
Alex Michaelson holds Associate Of Arts And Sciences - Aas, Arts, Entertainment, And Media Management from University Of Utah.
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