Alex Milić Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

CIO advisory services. Recent projects include: ➤ Built a web portal to facilitate client acquisition for a US based Trade Credit Insurance company. Work flow process of the site provided a ground breaking fully automated approach to the acquisition of SME trade credit insurance clients. ➤ Conducted a market research and strategic research engagement for.

Toronto, Ontario, Canada

Founded an apparel import/distribution business that has grown from 0 to 35,000 garments/year. Canadian distributor of Trespass performance outdoor apparel.➤ Architect of all initial business processes – sales, warehouse operations, vendor management, customer service.➤ Re-engineered the business to focus on niche offering which leveraged inventory.

North York, Toronto, ON

Member of Executive Committee, Chair of Audit, Finance & Admin Committee, member of Development Committee. Chaired NYGHF Masters Golf Tournament at the Donalda Club, raising $225,000net.

As a member of the lead team, implemented a $100mm schoolhouse for aircraft pilots of the Canadian Forces and other Foreign Military. ➤ Assisted in the transformation from a manufacturer of flight simulators, to a full service training solutions provider. ➤ Oversaw a network of international marketing agents. ➤ Developed and launched CRM, sales.

As a member of the leadership team:➤ Architected, sourced and developed an internal IT infrastructure capability that permitted the scalable and efficient addition of newly acquired businesses. ➤ Conceived, designed and developed customer-facing web portals to automate elements of service delivery and extend the geographic and market reach of existing.

Developer and licenser of proprietary agentless IT infrastructure monitoring and management systems. ➤ Technology used by telcos/ISPs to manage cloud hosting service level agreements.➤ Proactive monitoring increased system performance and up-time

➤ Oversaw the re-engineering and re-deployment of an integrated IVR and Web User Community of 800,000 members. ➤ Developed and launched a 120 seat call centre to consolidate the company's operations in 32 cities.➤ Led the development and launch of a North Amercia wide ATM Voice (early VoIP) network and the deployment of web applications servicing 32 cities.

➤ Shell Canada Telecom Analyst➤ CIBC, Manager Data Center ATM support➤ Northern Telecom, Product Management➤ Unitel (became AT&T Canada), Product Manager Data Service➤ Tell Canada Telecom Group, COO, long distance telecom service➤ Qnetix, COO, voice over IP (VoIP) service provider

Bachelor Of Science - Bs, Computing Sciences

Education record