Alex Miller Email & Phone Number

California, United States

Integrating Kantola product org post-acquisition, developing best-of-breed compliance training products.

San Francisco Bay Area

Built out product organization for private equity-backed training company, leading the development of award-winning sexual harassment prevention and DEI programs. Achieved learner Net Promoter Score (NPS) of 73, underscoring high learner satisfaction while driving revenue growth and customer retention. Played key role in positioning company for successful acquisition.

Mill Valley, California

Managed the complete product development lifecycle from initial research to post-production and development, delivering projects on time and within budget. Led the rapid development and launch of a new DEI course within four months during COVID lockdown, contributing significantly to revenue growth. Working directly with CEO, led expansion of product team, hiring and managing new employees.

Washington D.C. Metro Area

Led development of products and services to help membership of ~1,600 educational institutions manage risk, supporting industry-leading customer retention ratio (97%+) while preventing lawsuits. Collaborated with stakeholders to set product roadmap, creating offerings to address workplace harassment, bullying, discrimination, student misconduct, and data breaches. Implemented data strategy using surveys and analytics to quantify the business impact of prevention offerings, supporting informed decision-making and demonstrating e-learning effectiveness.

Washington D.C. Metro Area

Oversaw risk management consulting team, delivering advisory and e-learning services to educational institutions. Contributed to strategic planning for new initiatives, leading the creation of a new product development model that received executive and board approval. Promoted to AVP to co-lead this strategic direction.

San Francisco Bay Area

Training product strategy director for online compliance service. Led development of prevention products relating to discrimination, harassment, sexual violence, and child abuse. Developed courses taken by 500,000+ learners, helping to double overall company revenue. Reportingto CEO, helped position company for favorable exit.

San Francisco Bay Area

Developed e-learning courses on a range of HR and compliance topics, including award winning sexual harassment prevention program. Maintained extensive library of employment law memos. Prepared case summaries for weekly e-mail to 20,000+ HR professionals. Regularly responded to customer compliance questions.

San Francisco Bay Area

Provided litigation services to multiple Bay Area firms regarding employment, unlawful detainer, financial services, and premises liability. Helped successfully resolve more than a dozen lawsuits. Negotiated favorable settlements in 10 cases.

San Francisco Bay Area

Management-side employment litigator. Managed average of four to six single- and multiple- plaintiff employment cases involving failure to accommodate, wrongful termination, retaliation, discrimination, and harassment, as well as ERISA benefits-denial litigation. Contributed to many winning motions for summary judgment or adjudication, positioning cases for favorable resolution. Helped resolve liability at all stages of litigation, from initial demand to appeal.