• Leadership & Data-Driven Decisions: Spearheaded the creation of custom dashboards using Looker SQL Runner, enabling informed decision-making through complex data translation.• Operational Efficiency & Cost Management: Directed cross-functional teams in launching over three retail locations, achieving a 10% cost reduction.• Efficiency Optimization: Implemented a Looker-based product repositioning that reduced packing, queue, and delivery times by 25%, 15%, and 30% respectively, becoming a company-wide standard.• Workflow Streamlining & Efficiency: Enhanced operational efficiency by 25% in dynamic environments through workflow streamlining.• Team Performance & Autonomy: Utilized custom performance analytics to coach associates, sustaining a 47% increase in weekly order volume with unchanged staffing levels.• Market Campaign Management: Orchestrated campaigns significantly increasing order growth.Plans, directs, and is accountable for all warehouse operations including, deliveries, inventory, equipment, and systemsFanatically drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achievedImplementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviewsDevelop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned recordsTeach and train the site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volumeCreate and implement plans to improve the financial performance of the warehouse

• Fleet Management & On-time Delivery: Maintained a 99% on-time delivery rate across multiple sites.• Inventory Management & Service Improvement: Utilized SQL for inventory refinement, improving service turnaround by 65%.• Data-Driven Strategies & Efficiency: Executed strategies that reduced service turnaround time by 65%.• Risk Mitigation & Order Fulfillment: Cut supply chain risks by 50%, expediting order fulfillment.• Project Leadership: Piloted a 1.2M recall campaign with 90% accuracy, adhering to budget and timelines.• Safety Compliance & Accident Prevention: Ensured zero workplace accidents over two years, maintaining 100% compliance with safety regulations.

• Implemented an advanced demand forecasting tool, improving parts availability during peak periods by 20% and reducing instances of overstock by 18%.• Led a team of 20 technicians and staff, increasing individual productivity by 20% through effective training programs and performance incentives.• Improved repair quality standards, reflected in a 40% decrease in post-service customer complaints and a 95% customer satisfaction rating.• Drove a 25% increase in annual revenue by expanding service offerings and implementing targeted marketing strategies, resulting in a significant boost in customer acquisition and retention.

• Created, implemented and managed several activation and loyalty programs which proved a 20% revenue increase.• Utilized market research analysis and creative content creation to increase penetration in key audiences by 25% over first year.• Maintained average cost saving of $90,000 yearly by negotiating major contract agreements with various suppliers and direct supply contracts manufacturers.• Report, track and analyze campaign performance resulting in a 15% reduction in Cost Per Click Campaign Costs.• Completed comprehensive market research to provide director of marketing with an analysis for market expansion opportunities.• Created and maintained weekly report decks and excel sheets tracking sales for each account by category and by SKU and reported those metrics to key stakeholders.

• Implemented data driven methodology to build a consistent roadmap for best practices in issuing detention resulting in 25% drop in student lateness.• Prepared Vocational and Technical Education Association (VATEA) grant proposals obtaining over $40,000.00 in funding for specialty automotive teaching equipment and activities.• Collaborate with other subject matter instructors to develop new hands-on, engaging curriculum to motivate learning by replacing dull lecture-based lessons which had substantial impact with 50% growth in student engagement measured by homework completeness, attendance, test scores and questions asked per lesson.• Overhauled the electricity and electronics courses, introducing hands-on science experiments to elucidate electron theory and the movement of electrons. This innovative approach heightened student engagement and boosted course passing rates by over 35%.• Designed and executed an Excel sheet tracking system for monitoring tardy students. This data-centric approach paved the way for a corrective action campaign, which successfully reduced student tardiness by 20% within a year.• Established partnerships with local automotive businesses for student internships, facilitating practical experience and enhancing post-graduation employment opportunities.