› Develop, customize and maintain legal chatbot systems with Google Dialogflow› Develop, customize and maintain purpose-built Python console, desktop, and web (Flask) applications.› Develop, customize, and maintain law firm document assembly process automation systems using the Docassemble platform.› Lead developer for OCM (formerly known as Pika) community edition version 8. › Develop, customize, and maintain legal case management software.› Develop, customize, and maintain law firm online intake systems.

› Conducted NIST CyberSecurity Framework Audit Findings Remediation Fact-Finding Interviews› Conducted remediation planning roadmap meetings with stakeholders.› Drafted in-depth remediation plans to move Kiewit technology and security capability levels up within the capability maturity model framework.› Obtained buy-in from high-level security/technology management staff on IT infrastructure and architecture remediation plans and changes.› Worked as a member of a collaborative Agile/Scrum team, consisting of two technical writers, a project manager, and three other GRC remediation project security analysts.

› Coordinated IT aspects of Council on Accreditation (COA) audit and re-accreditation process.› Planned and implemented a successful migration from Exchange 2007 to Exchange Online and Office 365 using BitTitan software and Azure AD Connect.› Managed and configured routing and switch hardware, security devices, firewalls, endpoint protection, employee VPN, web filtering proxy systems and 40+ servers.› Drafted and began comprehensive plan to decommission and/or replace 30+ outdated application and infrastructure servers.› Managed all IT aspects of disaster response to major water-damage event, including replacement and reconfiguration of Cisco ISR router handling data and VoIP traffic.› Designed and implemented organization’s first segregated public Wi-Fi network, information technology ticketing system and help desk solution.› Replaced outdated versions of SolarWinds network monitoring software with current-generation alternative (LibreNMS)› Ran information security scans with Tenable Nessus.› Extended on-premise network infrastructure to Azure VNet via IPSEC site-to-site VPN while maintaining HIPAA compliance including Business Associate Agreement requirements.

› Write thousands of lines of custom code annually using PHP, Python, HTML, CSS, JavaScript, and jQuery to correct bugs and add new functionality to a critical line of business application as our operational needs change.› Write custom queries and make necessary structural changes and bulk updates to MySQL database that serves as back-end of our critical line of business case management system.› Directed all IT-related aspects of disaster response and recovery following loss of our 20-employee Lincoln office to a fire in February 2018.› Supervise first-tier help desk staff.› Manage all issues involving information technology and information security, coordinating with vendors and outside consultants, as necessary, and budgeting process.› Responsible annually for formulating an IT budget of over $300,000, and for all procurement and spending within this budget.› Continuously review IT practices and policies, planning and implement changes where necessary to maximize efficiency and security.› Manage short-term and long-term upgrades of IT systems, including desktop, server, and network infrastructure systems.