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Alexander Mudrenko is listed as Technical Support Analyst @ Rheem Manufacturing at Rheem Manufacturing, a company with 1881 employees, based in Greater Phoenix Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Alexander Mudrenko.
Alexander Mudrenko previously worked as Technical Support Analyst II at Rheem Manufacturing and User Experience Designer at Proshark. Alexander Mudrenko holds Ux/Ui Design Immersive from General Assembly.
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Dedicated professional with a proven track record in delivering exceptional customer support and technical assistance across diverse communication channels. Proficient in diagnosing and resolving technical issues, offering detailed guidance. Possesses an in-depth understanding of products, services, and software to provide accurate information. Demonstrates meticulous documentation of customer interactions and solutions, contributing to the support database and updating knowledge base articles. Skilled in utilizing remote desktop tools for hands-on technical support, effectively escalating complex issues when necessary. Committed to upholding service standards and achieving performance metrics for high-quality customer support. Maintains transparent communication with customers, colleagues, and superiors, including thorough follow-up on issue resolution. Actively engages in continuous learning through training and workshops to enhance both technical knowledge and customer service skills.
Listed skills include Visual Design, User Experience Testing, Responsive Web Design, Interviewing, and 46 others.
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A career timeline built from the work history available for this profile.
Remote
Provided exceptional customer support and technical assistance through various communication channels (phone, email, chat).Diagnosed and resolved technical issues, offering step-by-step guidance for issue resolution.Maintained an in-depth knowledge of products, services, and software to offer accurate information to customers.Documented customer.
Remote
Working with other members of the team on design projects for print and online media. Design, recommend and pitch improvements to new and existing features. Update and edit website content, posts and pages.
Remote
Planning site designs, functionality, and navigation, along with audience funnels and data capture points. Building wireframes & prototypes which were then turned into functional and responsive digital product using a no code website builder.
Remote
(3 Week Design Sprint) Redesign User Onboarding, Remove Free Trial, Paywall Placement-Conducted user interviews to get a general idea if users were willing to pay upfront without trial.-Completed competitive and comparative analysis of similar apps and websites to determine the most effective features for users.-Synthesized research to determine what.
Successfully completed 480 hours of expert-led instruction in conducting and communicating user research, design, and hands on learning of UX fundamentals in the industry’s most in-in-demand technologies.
Other employees you can reach at rheem.com. View company contacts for 1881 employees →
Graham Liggan
Colleague at Rheem ManufacturingGreater Montgomery Area, United States, United States
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Marc Pisall
Colleague at Rheem ManufacturingGrand Rapids Metropolitan Area, United States, United States
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Ty Wardell
Colleague at Rheem ManufacturingCumming, Georgia, United States, United States
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Arno La Haye
Colleague at Rheem ManufacturingRotterdam And The Hague, Netherlands, Netherlands
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Camilo Carrasco
Colleague at Rheem ManufacturingSantiago, Santiago Metropolitan Region, Chile, Chile
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Andy Jones
Colleague at Rheem ManufacturingPocola, Oklahoma, United States, United States
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Es Jat
Colleague at Rheem ManufacturingGreater Fort Smith Area, United States
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Jorge Lucio
Colleague at Rheem ManufacturingNuevo Laredo, Tamaulipas, Mexico, Mexico
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CN
Chi Nguyen
Colleague at Rheem ManufacturingVietnam, Viet Nam
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Chris Brazil
Colleague at Rheem ManufacturingGreater Fort Smith Area, United States, United States
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Quick answers generated from the profile data available on this page.
Alexander Mudrenko works for Rheem Manufacturing.
Alexander Mudrenko is listed as Technical Support Analyst @ Rheem Manufacturing at Rheem Manufacturing.
Alexander Mudrenko is based in Greater Phoenix Area, United States, United States while working with Rheem Manufacturing.
Alexander Mudrenko has worked for Rheem Manufacturing, Proshark, Freelance (Self Employed), Getmotivatedbuddies, and General Assembly.
Alexander Mudrenko's colleagues at Rheem Manufacturing include Graham Liggan, Marc Pisall, Ty Wardell, Arno La Haye, and Camilo Carrasco.
You can use AeroLeads to view verified contact signals for Alexander Mudrenko at Rheem Manufacturing, including work email, phone, and LinkedIn data when available.
Alexander Mudrenko holds Ux/Ui Design Immersive from General Assembly.
Alexander Mudrenko is listed with skills including Visual Design, User Experience Testing, Responsive Web Design, Interviewing, Wireframing, Mobile Interface Design, Ux Research, and User Experience.
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