Alex Mumo Muia
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Alex Mumo Muia Email & Phone Number

Digital Commerce| Mobile Financial Services| Business Controls & Fraud Prevention| Business Processes Optimization at Airtel Africa
Location: Nairobi County, Kenya, Kenya 5 work roles 4 schools
1 phone found area 473 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Direct phone (473) ***-****
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Current company
Airtel Africa
Role
Digital Commerce| Mobile Financial Services| Business Controls & Fraud Prevention| Business Processes Optimization
Location
Nairobi County, Kenya, Kenya
Company size
9622 employees

Who is Alex Mumo Muia? Overview

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Quick answer

Alex Mumo Muia is listed as Digital Commerce| Mobile Financial Services| Business Controls & Fraud Prevention| Business Processes Optimization at Airtel Africa, a company with 9622 employees, based in Nairobi County, Kenya, Kenya. AeroLeads shows phone signal with area code 473 and a matched LinkedIn profile for Alex Mumo Muia.

Alex Mumo Muia previously worked as Group Fraud Prevention Manager at Airtel Africa and Ecommerce Consultant at Self Employed. Alex Mumo Muia holds Bachelor Of Commerce, Finance & Adminstration from Strathmore University.

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Email format at Airtel Africa

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Airtel Africa

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Profile bio

About Alex Mumo Muia

With over 15 years of experience as a seasoned business controls professional, I specialize in compliance management, risk assurance, and fraud prevention. My expertise spans various business functions, including team leadership, business operations coordination, product management, eCommerce, and digital financial services. I have a proven track record of delivering successful projects and initiatives, driving substantial cost savings and profitability, and ensuring regulatory compliance across different industries and geographies. Passionate about innovation and continuous improvement, I excel in strategic planning, process optimization, and leading high-performing teams. Let’s connect to explore how we can achieve success together.Skills• Leadership: Team delegation, coaching, and managing remote teams.• Operations Coordination: Strong coordination and cross-functional collaboration skills.• Microsoft Office Proficiency: Excel, PowerPoint, Word, and Visio.• Data Analysis: Expertise in Excel, Power BI, SQL, and Python.• Business Controls: Design, review/optimization, implementation, and compliance.• Risk Management: Risk assessment and fraud prevention.• Product Management: Business case development, feature scoping, design, and testing.Hobbies and Interests• I am committed to SDG 15 (Life on Land) through promoting sustainable land use, conserving biodiversity, and fighting against deforestation and land degradation.• Digital Commerce and Payments: Staying Ahead of Trends.

Listed skills include Telecommunications, Mobile Devices, Project Management, Project Planning, and 46 others.

Current workplace

Alex Mumo Muia's current company

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Airtel Africa
Airtel Africa
Digital Commerce| Mobile Financial Services| Business Controls & Fraud Prevention| Business Processes Optimization
nairobi, nairobi area, kenya
Website
airtel.com
Employees
9622
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5 roles

Alex Mumo Muia work experience

A career timeline built from the work history available for this profile.

Group Fraud Prevention Manager

Current
Airtel Africa

Nairobi, Kenya

  • Achievements
  • Achieved USD10M+ savings in 3 years via Simbox fraud prevention.
  • Designed controls for new risks, ensured compliance with mitigation measures.
  • Tracked and implemented 200+ learnings, lessons, and observations from audit findings and fraud incidents across 14 operating countries in Africa.
  • Enhanced management streamlined processes for 30,000+ roaming test SIMs.
  • Managed and coached 14 fraud analysts.
Jan 2019 - Present

Ecommerce Consultant

Self Employed

Nairobi, Kenya

  • Achievements
  • Assisted upcoming eCommerce company in launching an online marketplace.
  • Led the vendor selection process and evaluated 5+ vendors.
  • Developed business processes, training manuals, fraud prevention policies, and designed reports from scratch.
  • Created business processes, manuals, fraud prevention policies, reports.
  • Managed integrations with payment processing (MPesa, PesaPal) and logistics (Sendy) providers.
Jun 2018 - Dec 2018

Head, Revenue Assurance

Konga Online Shopping Ltd

Lagos, Nigeria

  • Achievements
  • Oversaw risk assurance, fraud prevention, and trust/safety function for a USD15M+ monthly GMV business.
  • Maintained 100% on-target tracking for 20,000+ order items shipped in and out daily from 300+ last-mile locations across Nigeria.
  • Cleaned up USD2M+ wrongly filled claim items on the insurance portal, resulting in disciplinary actions for 100+ staff.
  • Designed and deployed 10+ automated fraud prevention rules/queries, reducing reconciliation variance for Pay on Delivery orders by 40% in 3 months.
  • Developed 8 new business processes and re-engineered 3 key business processes (i.e., payouts, refunds, returns) thus improving efficiency and reducing costs.
Nov 2014 - Dec 2017

Mobile Money Transfer Anti-Fraud Expert

Globacom Limited, Nigeria

Lagos, Nigeria

  • Achievements
  • Played a key role in the development of mobile money platform features from scratch and the creation of regulated financial products.
  • Led use case testing, collaborated with engineers for bug resolution.
  • Produced critical documentation: risk register, business process flows, SOPs, and policy guidelines, aiding Central Bank approval for payment license.
  • Evaluated mobile money operator propositions, securing access to USSD Gateways and STK menu.
  • Trained 800+ Finance and Customer Care staff on product risks.
Jun 2009 - Nov 2014

Risk And Fraud Analyst

Airtel Kenya

Nairobi, Kenya

  • Achievements
  • Saved over USD2.5M by proactively blocking Simbox fraud numbers.
  • Ensured prompt weekly reconciliation of Airtel Money bank and float allocations.
  • Achieved 100% accurate and timely calculation, validation, and reporting of distributor monthly remuneration.
  • Achieved a turnaround time of fewer than 48 hours in attending and responding to security agencies data requests.
  • Prevented abuse of test SIMs, saving USD200K+ by deactivating 4K+ unauthorized test SIMs and implementing test SIMs policy and process.
Nov 2005 - Mar 2009
Team & coworkers

Colleagues at Airtel Africa

Other employees you can reach at airtel.com. View company contacts for 9622 employees →

TL Toussaint Lokima Toussaint Lokima Colleague at Airtel Africa Democratic Republic Of The Congo, Congo, The Democratic Republic Of The View → VY Venkatesh Yelam Venkatesh Yelam Colleague at Airtel Africa Hyderabad, Telangana, India, India View → UC Uwera Clementine Uwera Clementine Colleague at Airtel Africa Nigeria, Nigeria View → LK Lokesh Khandelwal Lokesh Khandelwal Colleague at Airtel Africa Gurgaon, Haryana, India, India View → CS Ca Suraj Sharma Ca Suraj Sharma Colleague at Airtel Africa South Delhi, Delhi, India, India View → RK Rashid Khuzaipha Rashid Khuzaipha Colleague at Airtel Africa Dubai, Dubai, United Arab Emirates, United Arab Emirates View → PB Pharmass Bounda Pharmass Bounda Colleague at Airtel Africa Libreville, Estuaire Province, Gabon, Gabon View → SD Sometirtha Das Sometirtha Das Colleague at Airtel Africa Gurgaon, Haryana, India, India View → SM Sunil Mittal Sunil Mittal Colleague at Airtel Africa Libreville, Estuaire Province, Gabon, Gabon View → NK Naveen Kumar B Naveen Kumar B Colleague at Airtel Africa Bengaluru, Karnataka, India, India View →
4 education records

Alex Mumo Muia education

Bachelor Of Commerce, Finance & Adminstration

Strathmore University

Diploma, Project Management

Kenya Institute Of Management

Higher Diploma, Management Of Information Systems (Examined By Imis Uk)

Strathmore University

Kcse (Kenya Certificate Of Secondary)

Kitondo Secondary School

Activities and Societies: Music

FAQ

Frequently asked questions about Alex Mumo Muia

Quick answers generated from the profile data available on this page.

What company does Alex Mumo Muia work for?

Alex Mumo Muia works for Airtel Africa.

What is Alex Mumo Muia's role at Airtel Africa?

Alex Mumo Muia is listed as Digital Commerce| Mobile Financial Services| Business Controls & Fraud Prevention| Business Processes Optimization at Airtel Africa.

What is Alex Mumo Muia's phone number?

AeroLeads has found 1 phone signal(s) with area code 473 for Alex Mumo Muia at Airtel Africa.

Where is Alex Mumo Muia based?

Alex Mumo Muia is based in Nairobi County, Kenya, Kenya while working with Airtel Africa.

What companies has Alex Mumo Muia worked for?

Alex Mumo Muia has worked for Airtel Africa, Self Employed, Konga Online Shopping Ltd, Globacom Limited, Nigeria, and Airtel Kenya.

Who are Alex Mumo Muia's colleagues at Airtel Africa?

Alex Mumo Muia's colleagues at Airtel Africa include Toussaint Lokima, Venkatesh Yelam, Uwera Clementine, Lokesh Khandelwal, and Ca Suraj Sharma.

How can I contact Alex Mumo Muia?

You can use AeroLeads to view verified contact signals for Alex Mumo Muia at Airtel Africa, including work email, phone, and LinkedIn data when available.

What schools did Alex Mumo Muia attend?

Alex Mumo Muia holds Bachelor Of Commerce, Finance & Adminstration from Strathmore University.

What skills is Alex Mumo Muia known for?

Alex Mumo Muia is listed with skills including Telecommunications, Mobile Devices, Project Management, Project Planning, Business Strategy, Fraud, Team Leadership, and Management.

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