Part of the Founding Leadership team at Moniepoint's newest subsidiary, launching soon.

Unthinkable (Kenya) is an elite community for leaders of growth stage SMEs who exchange knowledge on how to foster 10x Organisational growth. Visit www.unthinkable.co.ke to join over 3,000 visionaries who are defining Africa's future. At Unthinkable, I offer advisory & growth facilitation.

Retail & Business Banking Department Head, responsible for Business Process Optimisation, Customer Journey Management, Customer Obsession Culture initiatives, and our Sales through Service strategyKey achievements: Customer Success Charter roll out, Cross functional CSAT to Revenue measurement framework, Process efficiency initiatives that delivered measurable outcomes on usage rates, retention and relationship deepening on Mortgage (1.5x), Bancassurance (2x) & Current Accounts (2x) among others.

Built Absa's innovation framework & design lab from the ground up (Managed a portfolio of over 40 innovation squads over 2 years), and led the adoption of new age consumer marketing & engagement strategies for new and existing business lines.Key achievements: Unlocked USD 10M in Monthly Sales through Cross-Sell automation, USD 6M Annual Loan Book unlocked by reimagining Supplier Lending proposition, Rolled out 1st & 2nd Fastest growing Products at Absa through Data-Led Marketing

A social impact investment company that sought to link small scale farmers to sources of capital & agribusiness support.

Digital & Content Marketing Lead at East Africa's largest bank. This included social media engagement & support, web & mobile assets management, digital media buying and digital content partnerships that led KCB to the top of digital marketing food chain in Africa.

I was part of the founding team at this digital innovation house, built to develop, deploy and showcase solutions in e-learning, e-commerce, social media, mobile applications & games.

I handled digital strategy and campaign management for Kenya's top blue chip companies such as East African Breweries, Barclays Kenya, Coca Cola, Nestle EAR, DT Dobie, Equity Bank and Lafarge.

I set up the digital marketing arm, and conceptualized solutions for Kenya's SME and Corporate sectors. I led a team of 12 to provide digital solutions to clients across Kenya.

A creative & digital agency that offered custom online marketing, web hosting, web design and development services.