Alejandro Navarro Email & Phone Number

Mexico

Mexico

https://wityu.mxhttps://play.google.com/store/apps/details?id=app.wityu.www.wityu&hl=es_MXhttps://apps.apple.com/mx/app/wityu/id1587254175?l=en

- Responsible for defining the IT Strategy, overseeing the IT Infrastructure, Systems and Operations while being responsible for researching, planning, and executing IT and business Programs/Projects to boost performance, revenue, and efficiency. - Positioned IT as a member of the AMECO C-level Executive Team, participating in the Business Strategy’s definition and Decision Making.- Oversaw the Concur implementation (Expense Management SaaS). By integrating this software, the expense… Show more - Responsible for defining the IT Strategy, overseeing the IT Infrastructure, Systems and Operations while being responsible for researching, planning, and executing IT and business Programs/Projects to boost performance, revenue, and efficiency. - Positioned IT as a member of the AMECO C-level Executive Team, participating in the Business Strategy’s definition and Decision Making.- Oversaw the Concur implementation (Expense Management SaaS). By integrating this software, the expense reporting process was automated, reducing administrative tasks.- Led the in-house development of a CRM system; this tool increased the Sales force productivity and provided valuable information to AMECO Executives to optimize business relationships with clients.- Completed several cost-saving projects in different areas (internet and cell phone services, printers, video conference systems, etc.), reducing by 40% the annual charges on these fields.- Oversaw Regional ERP system’s upgrades in Mexico, Panama and Peru.- Redesigned all the IT processes and policies in order to reduce costs, optimize response time and increase customer satisfaction.- Administered a budget of over $2,000,000 USD a year and a staff of more than 15 people region wide.- Supervised daily operations of the region wide IT platform, supporting up to 600 users over 3 countries; effectively executed these responsibilities by coordinating the efforts of multiple region business partners.- Updated all IT platforms setting them up to standards, rationalizing the number of vendors in order to standardize and reduce complexity and renegotiating contracts when needed.- Managed, mentored, and directed more than 15 direct reports. Show less

Mexico City Area, Mexico

- Responsible for managing all IT project initiatives to support business units in the Latin America Region (Mexico, Guatemala, Panama, Chile and Peru), as well as the Corporate Office in the USA. Reports project’s status to: Regional IT Director, CIO and PMO Director.- Managed the implementation of the Regional ERP system in Mexico, Chile, Panama, and Peru, meeting 100% of the project's goals.- Administered the Electronic Invoicing Implementation project in Mexico, exceeding customer… Show more - Responsible for managing all IT project initiatives to support business units in the Latin America Region (Mexico, Guatemala, Panama, Chile and Peru), as well as the Corporate Office in the USA. Reports project’s status to: Regional IT Director, CIO and PMO Director.- Managed the implementation of the Regional ERP system in Mexico, Chile, Panama, and Peru, meeting 100% of the project's goals.- Administered the Electronic Invoicing Implementation project in Mexico, exceeding customer satisfaction objectives by eliminating the use of paper, improving time in collecting and optimizing administrative processes.- Led all the Infrastructure implementation projects (data and voice) in new branches: Merida, Guadalajara, Chihuahua, and Baja California (Mexico), Corozal (Panama); as well as to manage the Latin American Data Center Move from Mexico to Greenville, which integrates the Latin America region into the corporate infrastructure.- Ensured adherence to AMECO Corporate IT policies, standards, and procedures: developing and maintaining technology policies, standards, and procedures manual; thus, providing written technology policies guidance to managers, supervisors, and end-users. - Monitored and controlled projects using MS Project, MS SharePoint and Daptiv. - Executed IT SOX Audits. Show less

- Responsible for managing Software Development projects for the Latin American Customer Service - Managed the “Workshop Management” system and the “ASC Web Support” system (Software Development) projects in Mexico, Panama and Brazil; resulting in improving the time response in Customer Service by having 24x7 web applications.

-Responsible for gathering requirements, designing, developing, testing and implementing a variety of software solutions: Client-Server, Web, Back End (Rest APIs), Database, etc.

Bs, Mathematics, Computer Science

Certification, Project Management Professional (Pmp), Project Management, Certificate

Master Of Business Administration (M.B.A.)

Itil® Foundation Certificate In It Service Management, Itil