Alex Ngan Email & Phone Number

Emergency Communication Branch

Edmonton, Canada Area

• Assists in the workforce planning for the EPS and performs gap analysis to compare current state to a desired future state.
• Assists/performs capacity planning to help EPS meet changing demands for its resources.
• Determines future requirements needed to achieve the strategic objectives of the EPS.
• Analysis of current staffing, long and short-term needs, and weaknesses in the current work pool.
• Delivers results due to the requirement of reporting to Chief’s Committee, Edmonton Police Commission, the City of Edmonton (COE), etc.
• Reviews and provides statistical information on EPS employee (e.g. absences, overtime, organizational establishment, scheduling, etc.)

Edmonton

Recruitment and e-Records Operations, HR Shared Services, the Recruitment Assistant is responsible for providing high volume, recruitment administrative support to Alberta Health Services. Working in the Recruitment Management System (RMS), this position posts position vacancies, amends, re-posts and cancels postings, and is responsible for sending.

Central

• Provide advice and guidance to Hong Kong People Leaders and employees on policy and HR related matters
• Handle general HR admin, including record update in HR system, P file, onboarding and e-leave administration
• Reporting admin includes KPI, SLA, FTE with finance team and other departments
• Handle and co-ordinate International Assignment related matters with Global Assignment Services
• Financial Budget and Manpower planning Key Achievements: - Successfully hired over 15 staffs within 2 months being onboard including an Executive Director position- Successfully planned the next financial year budget.

Hong Kong

• HR Business Partner for Private Wealth, I.T, Asia Transformation, Business Management, Shared Services, Lending Services, Cash, Payment n Processing, Relationship Services Team, Marketing, Trade Finance Operations for.
• Provide advice and guidance to Hong Kong People Leaders and employees on policy and People related matters
• Handle end to end recruitment activities of the branch, including contractors, interns and International Assignee
• Handle general People admin, including record update in People system, on boarding and e-leave administration
• To undertake appropriate accreditation and maintain the qualifications required by local regulator & external legislation and maintain relevant training record for front offices
• Assist in monthly People management reporting for the branch

• HR Business Partner for Capital IQ, Ratings and Index business
• Be available to employees and managers to provide operational support and guidance on organizational change management, employee relations/counseling, performance management, employee development and succession planning.
• As required contribute to the rollout of HR projects and initiatives through research, project work and where appropriate the delivery of new or improved services ensuring individual contribution or delivery of project.
• Develop HR solutions to meet internal client requirements and business needs and ensure that these are owned and effectively implemented by line management. Supporting managers throughout the process, by effective.
• Support managers in the effective management of their people, providing advice and guidance on HR processes, good work practice and the handling of "sensitive" or difficult situations.
• Partner with HR infrastructure team in Asia to ensure the local and corporate wide compensation and benefit programs are implemented and communicated to employees.

• Develop effective sourcing and screening strategies to ensure schedules recruitment plan is executed accurately and in a timely manner
• Interviewing and assessing candidates to our company's culture and needs
• Develop and maintain an effective communication channel between all line managers and recruitment team, ensure recruitment needs and any enquiry/concerns are addressed.Key Achievements: - Had achieved an average of 2.

• Provided a comprehensive range of overseas financial advices to high profile expatriates to Canada
• Identified and developd new business opportunities
• Responsible for I & I referrals to branch colleagues
• Business Development and multiple projects with many different departments
• Promoted twice within the duration of my employment
• Provided a spectrum of international banking and wealth management services including investment services, mortgage solutions, financial planning advices to international expatriates

Hong Kong And Canada

• Provided a comprehensive range of overseas financial advices to high profile expatriates to Hong Kong
• Identified and developd new business opportunities
• Responsible for I & I referrals to branch colleagues
• Exceeded sales targets at 126%
• Received Local Hero Award 2006 - 2007, representative HSBC customer service award
• Business Development and multiple projects with many different departments

Hong Kong

• Business Development Officer – North and South America
• Promote and market company’s mobile applications including mobile games, wallpapers, ringtones
• Worked with mobile carriers such as Virgin, AT&T, Telus in North America marketKey Achievements: - Exceeded sales targets at 115%- Business Trip with CEO to Los Angeles Game show event in 2006

Level Iii Referee

Business, International Business

Activities and Societies: International Student Association University of Lethbridge Badminton Team University of Lethbridge Pee Wee.

Asia Pacific Management

Activities and Societies: Asia Pacific Management Society - Vice President International Student Association - Vice President