Nutrien Ag Solutions is the retail division of Nutrien™, the largest crop inputs company in the world. As part of our collective mission of Feeding the Future, Nutrien Ag Solutions provides full-acre solutions through our trusted crop consultants at more than 2,000 locations in North America, South America, Europe and Australia.

-Operations Manager for an upscale home interiors boutique and Interior Design firm-Oversee all management of a retail showroom- staffing, order processing, inventory control-Manage all business aspects of the design side of the business- billing & accounting, order processing & follow up-Lead team on exceptional Customer Service skills and build client relations through various outreach efforts-Logistical planning & warehouse management for all incoming shipments-Main point of contact for all vendors, suppliers and partners for order processing, claims, followup-Implemented several new operational systems & softwares to automate and streamline solutions with technology-Write and train staff on procedures for all retail softwares- POS Software (Lightspeed Retail POS), Shipstation, Indema-Train and manage staff on standard operating procedures of the store, customer service, softwares, etc.-Manage content on www.domistylehome.com (Wordpress & Woocommerce website)-Social Media management-Main point of contact for all advertising and marketing efforts

-Identified and resolve ineffective, unauthorized, or unsafe practices by inspecting production areas regularly-Maintained financial plans and budget objectives through all departments of company-Logistical planning across entire company-Helped and coordinated the opening of 13 stores & 1 warehouse, and 3 stores & 1 warehouse closing-Implemented new Training Program & Operations Manual (solely responsible)-Managed E-commerce websites (Shopify & Etsy)-Implemented 3 new POS systems with continued staff training-Implemented several new operational systems to automate solutions with technology-Provided strong leadership, direction, growth, and implementing change initiatives-Designed and implement improvements to cost control and efficiencies-Directed and ensure top level customer service for both in-store and online customer bases-Ensured inventory management and accuracy across 11 stores and 1 warehouse, plus 2 online stores-Managed annual physical inventory of all locations-Managed virtual staff of 12 people-Assisted with buying and purchasing management of all vendors using an OTB system

-Customer Service focus for a growing logistics & shipping company based in Hawaii. -Coordinated freight moves with existing freight forwarders, military, and local businesses.-Produced quotes & bid on large scale logistics projects; i.e. The Lion King, Jurassic Park, Godzilla, Hawaii 5-0.-Head dispatcher for all Honolulu Operations, including managing 15 drivers and 5 employees. -TSA Certified CCSF Training Coordinator for TSA Tests, including but not limited to IAC employee training.