Director, Agile Product Management
Current• Lead end-to-end product development for USAA's open banking initiatives, enabling seamless financial data sharing and account connectivity for members• Orchestrated secure money movement solutions through enhanced account verification processes while ensuring strict compliance with NACHA Operating Rules and Guidelines• Spearheaded implementation of enhanced fraud screening system, resulting in significant fraud loss prevention while maintaining minimal member impact• Drove substantial market expansion by enabling new data aggregator partnerships, achieving near-complete outbound data sharing coverage through strategic API integrations• Manage comprehensive product portfolio including external financial data aggregation, account verification, and outbound data sharing platforms• Developed and executed multi-year strategic roadmap for Connected Accounts ART, establishing foundational open banking infrastructure• Direct vendor relationships and serve as affiliate service provider to P&C and Life Co. partners for shared payments services• Lead cross-functional initiative to unify external account linking experiences, streamlining member journey for money movement and account aggregation
