Alex Pacheco Email & Phone Number

Atlanta, Georgia, Us

Bloomington, Il, Us

Provide strategic direction to the organization around decisions and needs for COUNTRY's Infrastructure technologies. Focus on our Enterprise Server, Storage and zOS environments (including virtualization, cloud, and hybrid strategies). Engage across IT teams, evaluating opportunities and requirements with business and/or ITS partners, identifying innovative ways to apply technology for competitive advantage. Also, responsible for the implementation of projects and support efforts to meet business or IT objectives and promote solutions that are in the best interest of the entire organization.

Atlanta, Georgia, Us

Provided technical and leadership direction for technology team of 10 direct reports. Comprehensive experience establishing standards, processes, and improvements to new and aged distributed systems and storage solutions across multiple data centers. Effective management and support of multiple server and storage vendor technologies like VMWare, HP, IBM, Cisco, EMC, NetApp, and Quantum.

Atlanta, Georgia, Us

Sr. IT Manager / HW Systems Manager (2007 – 2015)• Directed and maintained backup services using Symantec NetBackup, EMC DataDomain, and Quantum/IBM Tape libraries with yearly disaster recovery tests, as well as successfully recovered data and systems providing business recovery within expected service levels.• Managed 7X24 on call support team, schedule, and status reporting for all systems with 99.9% up time. • Managed server and storage budgets each averaging $3M. IT Manager / HW Systems Manager (2004 – 2007)• Developed server standards and implementation process for department serving over 30 data centers across domestic and international locations resulting in 100% consistent and supportable deployments.• Improved inconsistent configuration and documentation, reducing implementation time from 4 weeks to 1 week with reliable and repeatable provisioning processes.Lead Systems Engineer (2000 – 2004)• Successfully reduced overall resource requirements while providing 2nd and 3rd level server & storage support for 5 primary data centers in Atlanta, Miami, Woodbury MN, Milwaukee, and Kansas City along with 25+ other locations across the United States, Canada, Europe, South America and China.• Reduced cost of supporting virtual server and storage infrastructure by 20% with minimal staffing resources running on VMWare and iSilon.• Coordinated the implementation of HP servers and NetApp / EMC storage hardware and software under budget and on target for an average of a dozen servers monthly as well as TBs of SAN capacity.Sr. Systems Engineer (1996 – 2000)• Coordinated projects monthly for implementation of new infrastructure as well as multiple moves and reorganizations of existing infrastructure and new acquisitions yearly to consolidate costs.• Managed and maintained Windows, Linux, and VMWare Servers as well as NetApp and EMC Storage with reduced staff across 30+ data centers under budget.

Miami, Fl, Us

Sr. Server Administrator (1995 – 1996)• Implemented and upgraded Windows and Netware servers at Ryder headquarters as well as throughout the US within budget and on target.• Administered server and network configurations, security, as well as growth and capacity management while also providing 24x7 on call services.Team Lead – As Consultant for Ryder (1991 – 1995)• Executed server migrations from department installations to a centralized data center with reduced support and implementation costs for all new Windows and Netware Servers at headquarters and remote locations.• Successfully migrated department servers throughout Ryder headquarters into new data center with no down time for users or loss of data.• Managed over 300 servers at Ryder headquarters and nationally with minimal to no downtime by managing maintenance windows and user requirements.

Bachelor Of Science (Bs), Computer Science

Aa, Computer Information Systems