Alexander Papalian Email & Phone Number

Fairfield, New Jersey, United States

Site Leader of Fairfield, New Jersey production and distribution facility.

Robbinsville, New Jersey, United States

• McMaster-Carr (industrial supplies distributor) management functions like a career-long rotational program, building leadership capacity by encouraging experience across diverse business areas. Leader of New Jersey.
• Accountable for operational KPIs of 300-person distribution center, including safety, quality, productivity,delivery, supply chain strategy, staffing, budget allocation, and total facility P&L management.
• Created operational models to forecast order volumes within 1% to optimize resource allocation, achieve99.1% in-stock rate, and meeting 98.2% of customer delivery commitments.
• Implemented monthly reporting to evaluate operational performance, leading to increasing productivityby 7% and improving error rate to 10-year low of 0.17%.
• Led cross-functional initiative to align absence planning across distribution divisions, reducing costs by 7%.
• Enhanced skillset cross-training to create a more flexible workforce and reduce headcount by 5%.

Robbinsville, New Jersey

• Oversaw advancement of operational budgeting resulting in staffing reduction of 17 FTE over two years.
• Executed organizational transformation to consolidate 120 representatives across five geographies leading to a headcount reduction of 6 FTE and adoption of best practices for operational excellence.
• Improved operational efficiency by 1.8 FTE by optimizing alignment of staffing to customer needs.
• Pioneered adoption of automated request prioritization workflows that increased representative utilization by 3%, leading to a reduction in staffing of 2.3 FTE.
• Accelerated opportunity to leverage complex customer interaction data to improve call quality by 20%.

Robbinsville, New Jersey

• Launched project team to increase inventory of shipping supplies by 30% to prepare for potential supply disruptions and managed vendor relationships to ensure supply chain consistency.
• Aligned cross-functional project team in acquiring, distributing, and maintaining cleaning supplies and PPE for our 350 warehouse employees continuing to come to work during the crisis.
• Implemented infrastructure adaptations to COVID operations to improve ergonomics and efficiency, saving over 250,000 pounds of lifting annually for employees and 1 FTE in shipping department.

Robbinsville, New Jersey

• Early promotion to manage a team of 23 to ensure quality customer outcomes and high efficiency in a lean operating environment.
• Redesigned physical distribution schemes to improve operational control by 30%, improve departmental efficiency by 25%, and expose additional opportunities to manage variability.

Princeton, New Jersey

Princeton, NJ

Intern in the Site Solutions Division. Field work included: soil sampling, ground water sampling, soil vapor sampling, well installation, well abandonment, SVE system installation and maintenance, sonic drilling, site investigation, and air quality testing. Office work included: data analysis from sampling events, site characterization, HASP development.

Los Angeles, CA

Intern in the football division reporting to the CEO involving client relations, event planning, correspondence with NFL teams for draft day, and fundraising. Lead coordinator for football camp attended by 300 inner city varsity football players hoping to play football in college.

Intern reporting to Co-Founder and Senior Partner Jimmy Miller. Covering Jimmy Miller's desk, reading and summarizing scripts and daily organization and distribution of production materials.

Executive Mba

Bachelor Of Science (Bs), Environmental Science, Environmental Engineering

Activities and Societies: Founder: Phi Gamma Delta Fraternity, Ashraf M. Ghaly Georesearch Prize (2014), Captain: Men's Track and Field.