Alexander Parsons work email
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Alexander Parsons personal email
Texas native with a strong project management background in the tech startup world. Connector by nature, I strive to find the best fit for employee needs while projecting the business forward. 5+ years of experience in managing internal and external relationships for operations, top investors, and partnerships. Led projects in all phases of customer success operations, investor relations, partnership relations, and launching of new products. The value we can give to each other changes our lives, and I want to always be a positive change.
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Director Of OperationsSchoolinks Mar 2022 - Jan 2023Austin, Texas Metropolitan Area• Owned HR operations for all new hire onboarding logistics as well as offboarding logistics• Managed all engagement and events to continually build and strengthen the SchooLinks culture • Owned the SchooLinks Request for Proposal process by researching, drafting, and submitting RFPs to school districts• Managed the Industry Partner Portal and work with top partners to expand their network within the SchooLinks platform • Managed the recruiting pipeline for our entry level Customer Success team and our entry level Sales team • Responsible for marketing initiatives for all Tradeshow Events through registration, planning, and communication • Assisted CEO for any requests regarding scheduling, travel, and internal meetings -
Director Of Business Development And OperationsRex Sep 2021 - Mar 2022Austin, Texas Metropolitan AreaResponsible for vendor development and enrollment into REX’s subcontractor program for our markets. Define, iterate, and improve REX x Subcontractor SOPs to yield: customer-first experience, best price (higher margins for REX), and “sticky” customer engagement that lead to repeat business in between subscription home visits (upsells), WOM, and high CSAT.Building subcontractor onboarding, training, and SOPs.Developing subcontractor retention programHelp maintain existing national partner relationshipsHandle customer escalations from the vendor side: work with the vendor to rectify issues, identify a solution that keeps the customer for life, and work with the vendor on a process improvement to prevent this from occurring in the future.Partner with Sales & Ops leads to identify opportunities to grow Homes+ business -
Chief Of Staff To The CeoRex Jul 2019 - Oct 2021Austin, Texas Area• Sounding Board to the CEO, I work hand-in-hand with each executive leader to coordinate operations and financial relations, report quarterly updates to investors, and guide overall organizational projects needed to grow within a start-up• Manage all investor relations including drafting and editing of all company releases and earnings call scripts, coordinating all roadshow logistics, communicating with company analysts and responding to all inbound investor inquiries.• Served as a key member in the company's Series C and Series D rounds of funding resulting in over $100M in funds raised• Coordinate all leadership summit meetings throughout the year that are meant to accelerate growth by taking part and following up so each task item is completed accordingly •Manage scheduling, communication and travel coordination as well as handle all communications to and from the CEO within the company• Current chair holder on the board for the company's foundation
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Interim Executive AssistantRex May 2019 - Jul 2019Austin, Texas Area•Heavy calendaring and schedule management•Represent CEO in email and phone communications•Act as a liaison between CEO and high-level external stakeholders•Travel coordination and arrangements•In-house meeting preparation and accommodations •Acting as the gatekeeper and using excellent judgement to qualify potentially valuable networking conversations
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Customer Success Specialist ManagerRex - Real Estate Exchange, Inc. Sep 2018 - May 2019Austin, Texas• Lead a team of outstanding Customer Success Team Members driven to provide exceptional customer service and driving measurable business outcomes for REX consumers • Managing, mentoring and training a team of 10 Customer Success Managers and ensuring the metrics for success created are reached to the fullest• Understood the company culture and became an ambassador to foster incredible working relationships that resulted in very little turnover • Lead weekly status updates company wide on quarterly goals being • Developing the beginning documents of the Customer Success SOPs, which defines their roles and responsibilities
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AssociateGables Residential Jul 2016 - Sep 2018Austin, Texas• Exceeded customer service expectations and leadership skills to maintain 100% property retention rates• Responsible for all aspects of employment processes from hiring and background checks to interviewing and training• Successfully maintained closing ratios, achieving and exceeding budgeted occupancy percentages•Effectively managed the administrative, financial, personnel, maintenance, and leasing aspects of the property. •Established and maintained correspondence, records, and reports as they related to the property and residents. •Performed daily routine clerical functions. -
Regional ManagerInternational Student Volunteers Aug 2015 - Dec 2015Recruiters for ISV travel the globe to different college campuses promoting the ISV program. We recruit for one week per college, and hold meetings every Thursday for students to apply. Responsibilities include: •Preparing a college campus through department meetings, •Surveying 100+ students prior to recruiting, •Delivering concise, effective announcements, •Hosting eight (8) consecutive meetings every Thursday, and •Completing all necessary invoices and paperwork in a timely manner. -
Student RepresentativeInternational Student Volunteers 2013 - Sep 2015»Recruiting on local campus»Organizing local fundraising »President of ISV student organization at Texas A&M
Alexander Parsons Skills
Alexander Parsons Education Details
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Organizational Leadership
Frequently Asked Questions about Alexander Parsons
What is Alexander Parsons's role at the current company?
Alexander Parsons's current role is Student at Aeroguard.
What is Alexander Parsons's email address?
Alexander Parsons's email address is aparsons@fb.com
What schools did Alexander Parsons attend?
Alexander Parsons attended Texas A&m University.
What are some of Alexander Parsons's interests?
Alexander Parsons has interest in Training Others, Management, New Technology, Economic Empowerment, Gaming, Education, Science And Technology, Computer Hardware/software/networking, Animal Welfare.
What skills is Alexander Parsons known for?
Alexander Parsons has skills like Technical Support, Troubleshooting, Computer Hardware, Windows, Mac Os, Customer Service, Operating Systems, Os X, Hardware, Customer Support, Testing, Windows 7.
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