Dionte Patterson, Mba Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

- Coordinate weekly meetings with client hospital leadership, physicians, and Operations team to maintain communication channels on project milestones, achieving a 95% on-time completion rate for telehealth implementations.- Manage and facilitate a comprehensive staffing program for physicians on the new "Psychiatry Staffing Model" project, resulting in a 98% shift coverage rate and a 24% decrease in shift pay incentives year to date.- Direct the successful licensing, credentialing, and onboarding process for nearly 100 physicians into top-ranked health systems, resulting in over a 95% retention rate within the first year.- Drive meetings with 7 internal departments to identify areas of improvement in physician relations, productivity, and satisfaction.

Atlanta, Georgia, United States

- Engineered a comprehensive client revenue tracker in Power BI that analyzed $600M in data to uncover growth opportunities., which contributed to a 22% year-over-year revenue increase.- Led the tracking and analysis of 10+ KPIs and OKRs that influenced the implementation of revenue optimization strategies.- Spearheaded 12+ revenue cycle initiatives, streamlining workflows that boosted efficiency and enhanced financial outcomes.- Presented monthly data-driven insights and operational strategies to executives, influencing informed decision-making and alignment across departments.

- Oversaw daily operations of high-volume plasma donation centers, ensuring donor and patient satisfaction and a 25% increase in donor retention through exceptional customer service and targeted satisfaction initiatives- Collaborated with regulatory compliance teams to ensure adherence to FDA, GMP, and SOP guidelines, contributing to a 100% audit pass rate across multiple locations.- Developed and implemented inventory management strategies that reduced supply costs by 10% while maintaining optimal stock levels for medical devices and operational equipment- Prepared and analyzed operational reports to identify performance trends and opportunities, leading to a 12% reduction in production downtime through actionable insights

Carrollton, Georgia

- Constructed and presented quotes and proposals used to negotiate and secure over $10 million in new business opportunities.- Supervised domestic and international accounts valued at $20 million annually while building and maintaining client relationships.- Generated a 15% increase in OEM revenue through increased operational efficiency and deepened company insights.- Leveraged Excel and SAP to design data visualizations, identifying trends that highlighted opportunities for company expansion.

Athens, Georgia Area

- Led a team of 60 employees across multiple departments, fostering a culture of collaboration and high performance that significantly improved productivity and cohesion.- Implemented strategic cost-control measures to reduce company expenses by nearly 15%, driving sustainable operational efficiency within the team.- Conceived and executed seasonal attraction projects within an $100K budget, boosting customer retention and enhancing the overall guest experience.- Optimized interdepartmental communication, streamlining processes and improving response times to operational challenges, resulting in a more agile team environment.

Athens, Georgia Area

- Functioned as a resource for accurate information concerning Housing and university operations.- Provided quality customer service and performing administrative tasks, such as access control and key management in accordance with University Housing policies and procedures- Supported, communicated, enforced and abided by all university and department policies, procedures and regulations while modeling and promoting an environment of respect and inclusion.- Supported the community office staff by performing assigned administrative responsibilities accurately and efficiently.- Awarded Desk Assistant of the Year in 2015 by University Housing leadership

Winder, Georgia

- Answered customers’ questions, resolved problems, and maintained customer satisfaction by providing problem-solving resources.- Determined customer service requirements by maintaining contact with customers and visiting operational environments.- Maximized customer operational performance by providing help desk resources and technical advice- Updated job knowledge by participating in educational opportunities, maintaining personal networks, and participating in professional organizations.- Accomplished customer service human resource objectives by assisting in recruiting, selecting, and training employees.

Bachelor Of Education - Bed, Sport And Fitness Administration/Management

Master Of Business Administration - Mba, Health/Health Care Administration/Management