Alex Brooks specializes in designing and configuring business applications and using system metrics to support business process enhancements.Alex's Salesforce.com experience includes data management, feature enhancements, data migration, sales processes, service center integrations, Marketing Cloud configuration and reporting, as well as numerous Salesforce Communities.His experience building and designing communities ranges from high value partner portals, eCommerce sites and consumer applications. These projects have allowed him to expand his knowledge of User Experience and web development; while managing teams of designers and developers.His digital marketing experience includes quantitative and qualitative data analysis, development of corporate social media policies, managing social presences, establishing brand voice and increasing social engagement across the corporate, non-profit and legal industries.