- Drive overall technical vision, project execution, and on-call success of the SRE team- Coordinate with closely related teams (e.g. DevOps, InfoSec) on broad technical infrastructure/platform initiatives

- Applied software engineering principles to infrastructure automation, deployment, scalability, and monitoring solutions- Supported Fetch's AWS application infrastructure through on-call rotations- Used technologies such as AWS, Linux, Go, Python, Shell scripting, Docker, Kubernetes, Terraform, Bitbucket CI/CD, Jaeger, Grafana, Redis, and Postgres

Responsibilities:- Led a team of ten infrastructure experts that assisted hundreds of customers per year with designing, troubleshooting, and securing Internet-facing websites and mobile applications- Managed a ten-person cross-disciplinary team of developers, system administrators, and support specialists to run three mission-critical public websites 24x7- Interfaced with seven health care organizations in the United States and the Netherlands to provide technical support for their patient portal websites and mobile applications- Oversaw and mentored seven engineers with their customers and other responsibilitiesTechnical Skills:- Worked with Epic's software to answer questions and solve problems (Caché database ssh, Hyperspace client, Windows web servers, web browsers, iOS/Android applications)- Used networking concepts and troubleshooting tools (OSI model, TCP/IP, web browser developer tools, Wireshark, Fiddler, Postman, LogParser, etc.)- Applied knowledge of infrastructure components, protocols, and security (firewalls, load balancers, web servers, databases, HTTP(S), DNS, TLS, SAML, OAuth, OIDC, etc.)- Read and wrote programming languages that impact Epic's patient experience applications (C#/.NET, Intersystems Caché M, JavaScript, SQL)

- Designed and constructed a pneumatic system to generate vibrotactile stimuli to elucidate perceptual differences between active and passive somatosensation- Integrated hardware, electronics, and software to deliver pulses from a pneumatic motor- Built a piezoelectric sensor circuit to record vibrations under various experimental conditions- Used LabVIEW, Matlab, and R to collect, process, and analyze data- Completed honors thesis "Design, Construction, and Testing of a Pneumatic Vibrotactile System for In Vivo Electrophysiology"

- Synthesized poly(lactide-co-glycolide) nanofibers by electrospinning solutions onto electrodes for neural tissue engineering applications- Explored the effect of flow rate, voltage, collector rotation rate, and throwing distance on the alignment of the fibers- Performed characterization tests on the fabricated electrodes such as optical microscopy and statistical analysis

- Harnessed a Linux-based system to model real-world behavior of biological molecules in a complex computing environment- Acknowledged in publication "Partition of Positively and Negatively Charged Tryptophan Ions in Membranes with Inverted Phospholipid Heads: Simulations and Experiments”- Communicated findings to the research team and faculty at program culmination

- Developed an algorithm with a team of physician researchers to diagnose urinary tract infections in children based on clinical, demographic, and laboratory data- Extracted patient information and symptoms from emergency medical records to build a statistical database for the prediction model- Shadowed physicians and clinical teams in outpatient and inpatient settings

- Held weekly office hours to assist students with brainstorming, developing, and rehearsing speeches for Penn State's introductory communication classes - Promoted the center with faculty coordinators to the university community