Senior Managing Director, Head Of Technology - Retirement Solutions
CurrentTechnology leader for the multibillion-dollar Retirement Solutions group, overseeing back-end systems and digital transformation efforts impacting 4M+ customers. Lead a global team of 1000 in developing institutional and individual retirement solutions to implement the firm’s services and products, and in acting as delivery provider to top-tier clients in higher education, medical, and government sectors (Harvard, Yale, CalTech, SUNY, UPenn, Mt. Sinai, NYU).Drive large-scale transformations to tighten process efficiency and spending while enabling a more innovative and agile organization. Reimagined the digital operating model by standardizing offerings, implementing self-service capabilities, and enabling straight-through processing. Rolled out cutting-edge cloud-ready technology stack to provide superior performance and accuracy. Improved turnover rate through talent development, training, and culture building.