Alex Penfound Email & Phone Number

Melbourne, Victoria, Au

Redmond, Washington, Us

Microsoft acquired Metaswitch and Affirmed Networks in 2020. This combination of the three organisations in addition to the capabilities and tooling of the Azure cloud has enabled Microsoft to provide a unique portfolio of communications technology. The Azure For Operators product portfolio encapsulates the Affirmed Networks Packet Core (2G/3G/4G/5G NSA and SA and Mobile Private Networks) the Metaswitch Voice Core (SBC, HPBX, IMS and TAS) portfolio and evolve these products to run natively within Azure SaaS. In parallel, the Microsoft Azure Hybrid Cloud solutions enable Microsoft to deliver end to end on premise communications solutions all managed through the Azure cloud. As part of the European Sales Organisation, I am responsible for customers based in Switzerland, Austria, Netherlands and the Nordics. This covers both Operator (Telco) and Enterprise communication partners. I lead a team of sales specialists in curating the strategic engagement plan to drive success. I have led the team to some of the "first technology wins" with the new Azure For Operators technology portfolio - such as Mobile Private Network solutions, Operator Connect and Teams Phone Mobile as well as shaping the market to understand the benefits of Azure Nexus Hybrid Cloud and "Any G" solution offerings. During this period I have consistently met or surpassed annual regional multi-million dollar sales targets and driven success through thought leadership, innovation and relationship building.

Enfield, Gb

Metaswitch (aquired in 2020 by Microsoft) provide cutting edge cloud native communications solutions to the telecommunications industry. My role as Sales Director EMEA was to build on existing relationships and solutions by expanding the technology footprint as well as break into new customer accounts with innovative technology solutions. During this period I consistently performed and surpassed multi-million dollar sales targets. My regional focus in this role with Metaswitch was UK and Europe, working with clients such as 3UK, VMO2, Gamma Networks, Swisscom, Salt, Sunrise and Telia.

Enfield, Gb

As a Senior Sales Engineer at Metaswitch, my role encompasses providing CSPs with technical and commercial consultancy across the whole Metaswitch product portfolio, which covers:• Class 4 and Class 5 Softswitch (Metaswitch Metasphere)• Session Border Controller (SBC) (Metaswitch Perimeta)• IMS Core (Metaswitch Perimeta and Clearwater)• IMS Service Layer (Metaswitch Rhino Telecom Application Server - TAS)And designing cloud-native, NFV and Container solutions for:• Fixed Line - Network Transformation, Consumer VoIP and Robocall Blocking• Business - SIP Trunking, Unified Communications (UC), Collaboration and Meetings, Contact Centers• Mobile - Voice over LTE (VoLTE), Voice over WiFi (VoWiFi), Messaging, Mobile UC, Circuit Switched (CS) IN Voice and Messaging Solutions• Interconnect - SIP Interconnect, VoLTE Peering, VoLTE Roaming

Cambridge, Gb

OpenCloud provide game-changing next generation software for Communications Service Providers (CSPs). OpenCloud's Next Generation Service Layer products enable the agile delivery of telecommunication services in both traditional GSM and future IMS networks. Unlike traditional, closed and proprietary "Black-Box" service layer solutions, the OpenCloud Rhino platform brings a new and radical approach to the telecommunications industry by opening up and making freely available the underlying source code. As a result, a large independent partner and developer ecosystem can deliver service innovation and telecom applications, allowing CSPs to escape the confines of traditional vendor lock-in.

Telsis is a telecommunciations software company providing mobile network operators with next generation voice and SMS Intelligent Network (IN) infrastructure, fraud protection systems and network based value added services (VAS). From TDM through to IMS/LTE SIP based networks, Telsis provides its global customers with high tech award winning solutions.My role at Telsis included the following responsibilities:• Mobile and Fixed Line Operator relationship building.• Innovations Product Design and Management• Technical advisor to a global sales team. • Bid management and product pricing.• Market trend analysis• Marketing and lead generation for new products

•Project managed key trial projects, leading to multi-million pound orders. Reported directly to the Telsis board of Directors, involving interactions with C-Level personnel. •Fulfilled Solution Architects role in the development and design of network deployments. •A Technical Team Leader responsible for consultancy to a global customer base. •3rd Line 24/7 global call-out, troubleshooting and managing crisis situations, ensuring that timescales set-out in SLAs are met.•Assist the Telsis design team in the future development of the Telsis product range.

•Helpdesk engineer resolving complex customer problems with Voice and SMS Proprietry and COTS hardware.•2nd Line 24/7 global call-out, troubleshooting and managing crisis situations, ensuring that timescales set-out in SLAs are met.

1St Bsc (Hons), Theoretical Physics

A-Level, Physics (B), History (B), Mathematics (C)

Gcse, 10 Gcses Including Double Science (A*A*) Technology (A*) History (A) Drama (A) Mathematics (A)

Nvq Level 2, Team Leading