Alex Perez Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

Philadelphia, Pennsylvania, Us

Chester, Pa, Us

New York, Ny, Us

Consulting with clients to scope, design, and implement data solutions ranging from small business to enterprise architecture. Worked with business units to provide pre-sales and implementation engineering resources to clients. Develop and manage internal architectures to increase efficiency and accuracy for internal and external teams. Architected, deployed, and administrated mobile and traditional infrastructure environments for a variety of clients in architecture, hospitality, media, fashion and art, leveraging Apple, Amazon, Google and Microsoft platforms.Key achievements:• Developed and deployed high volume SAN environments• Led operational changes and administered hiring and budgeting to develop engineering team• Implemented reinvention of network operations center into a modern cloud based center• Developed de-centralized support structure• Designed business models/efficiency metrics to measure system failure rates, team performance• Worked closely with company directors and human resource management to meet staff and resource requirements for projects and support • Platforms used: Quantum StorNext, EMC, NetApp, and Promise• Tools used: Zendesk, Orion, Nagios, Panorama 9, Casper, Kaseya, Munki, Puppet, Deploy

Cupertino, California, Us

I developed and mentored a technical team to better meet customer needs for Apple technical support.• Led triage, diagnoses, and repair functions of customer machines for team of twenty technicians• Developed internal system to streamline repairs including scripting and work flow planning• Designed and developed training initiatives, staffing, and efficiency strategies

Merritt, Island, Florida, Us

Oversaw all aspects of the data center, managed all end user technologies. Facilitated mechanical design for contracted work. Worked in process fabrication, metal working, Cad Cam. Managed all database services. Streamlined design workflows. I supported mechanical engineers in research, design, and fabrication solutions. Supported and led team of system engineers and help desk technicians. Subject expert on several internal processes, worked with contracted partners to design solutions and implementation efforts. Key achievements:• Led administration and management of 100+ clients running• Facilitated and allocated company’s overall technology budgeting• Administered SQL and Exact® Jobboss databases for use with the company’s ERP solutions• Developed and managed entire machinist user network including CAD/CAM systems • Coordinated blueprints, government specs, mechanical models and designs• Facilitated mechanical design utilizing different software packages Software used: Pro-engineer, Solid works, Solid Edge, Catia, Mastercam, BobCAD, ProCAD, Mazatrol, AutoCAD, Adobe Illustrator, and other miscellaneous office production software.