Alex Pharr Email & Phone Number

Raleigh, North Carolina, United States

Raleigh-Durham, North Carolina Area

As Director, Global Solutions, I play a key role in the strategy and development of WPO's services around the world. I am responsible for evaluating our financial positions and performance, crafting mutually beneficial partnerships, and calculating WPO's estimated cost to serve new business. A significant measure of my position is the establishment of vendor partnerships that provide both quality service and financial stability. In 2015, new contracts I negotiated will net a 30% savings in vendor costs year over year while creating strong relationships and measured increases in quality outcomes. In 2014, I was recognized with WPO Operations Award for Creativity and Innovation for designing and building a pricing calculator which establishes standardized metrics and costs to serve new business opportunities.

Raleigh-Durham, North Carolina Area

-Provided customer service in support of employer-sponsored tuition reimbursement program-Promoted to manage Service Delivery compliance and document program standards -Selected as subject matter expert to train 20+ consultants through classroom and one-on-one sessions

Assisted the head coach in all aspects of player development, pre-game preparation, and in-game strategy. Millbrook is the reigning four year Cap-8 Conference Champions with back-to-back trips to the 4A Regional Finals. Seven former players continue to play basketball in college.

NC Gators is a prominent AAU basketball organization in Greensboro, NC. I worked with the 16 & Under team.

Greensboro/Winston-Salem, North Carolina Area

-Implemented marketing strategy through the use of paid-per-click ads, social networking sites, and directed email campaigns, resulting in a 325% return-on-investment after seven months-Applied web design and search engine optimization techniques to improve organic search rankings-Gained new technical skills in HTML and Google Analytics platform-Supported Director of IT to maintain e-commerce website with refresh of new products

Davidson College Camp - Davidson, NCRoy Williams' Camp - Chapel Hill, NCJay Bilas' Skills Academy - Charlotte, NCDell Curry Camp - Charlotte, NC

Master Of Business Administration (Mba), Strategy And Leadership

Activities and Societies: Beta Gamma Sigma Honor Society

Microsoft Office Excel 2010 Level 3

An advanced training program for Microsoft Excel designed to apply analysis techniques to complex data sets

Unc Business Essentials Certificate

A three-month program training liberal arts majors for the transition to the current business environment

Ba, Peace, War, And Defense

Activities and Societies: Treasurer: Tau Epsilon Phi Fraternity Omega Chapter Manager: UNC Men's Junior Varsity Basketball