Alex Kramer ✨ Email and Phone Number
Alex Kramer ✨ work email
- Valid
- Valid
- Valid
- Valid
Alex Kramer ✨ personal email
- Valid
Alex Kramer ✨ phone numbers
Hi, I’m Alex!Originally from South Africa, I’ve always been passionate about solving complex problems where design and business strategy intersect. My career has been dedicated to accelerating growth and differentiating products and brands for both early-stage and established companies in B2B, B2C, and D2C sectors.CAREER HIGHLIGHTS:> Scaling Unicorns: At Optoro, I led design and R&D initiatives that optimized over 100 million product returns annually, driving a 70% YoY revenue increase and earning Fast Company’s Most Innovative Company award (2023).> Cross-Functional Leadership: Built and scaled teams of 50+ members, reimagined design function within business strategies, and introduced improved processes that enabled double-digit growth and scalable operations.> Entrepreneurial Success: Co-founded and creator of Supa Strikas, a global kids' entertainment brand that became cash positive in year one, reached 50M+ monthly viewers, and was acquired by Naspers (NYSE: NPSNY).> Driving Impact: At Capital One, I delivered first-to-market UX solutions that improved customer satisfaction by 30% enabling $100M in annual savings through enhanced fraud and anomaly detection.HOW I DELIVER VALUE:I specialize in leveraging design strategy as a critical driver of business success. By combining customer-centric thinking with data-driven decision-making, I help organizations align product strategies with business goals to achieve measurable outcomes, including revenue growth, cost savings, and improved market positioning and differentiation.SKILLS AND EXPERTISE:> Strategic Design Leadership: 20+ years of experience transforming product strategies and scaling design teams.> Business-Driven Design: Expert in aligning design decisions with business objectives to maximize ROI.> Operational Excellence: Skilled at streamlining workflows, enhancing collaboration, and scaling systems for sustained growth.> Customer-Centric Innovation: Dedicated to crafting inclusive, impactful products that resonate globally.> Data-Driven Execution: Proven ability to leverage KPIs and market insights to inform strategic decisions.WHAT DRIVES ME:I’m passionate about turning ambitious ideas into strategic solutions that deliver real value. Whether it’s optimizing processes, creating impactful products, or aligning teams for scalable growth, I thrive on creating systems that drive measurable outcomes.
Jotpsych
View- Website:
- jotpsych.com
- Employees:
- 22
-
JotpsychWashington Dc-Baltimore Area
-
ConsultantGather Ai Oct 2024 - PresentPittsburgh, Pennsylvania, Us -
Svp, Experience Design And MarketingOptoro Apr 2017 - Sep 2024Washington, District Of Columbia, UsManaged several cross-functional teams (Experience Design, Brand, Marketing, Product Marketing) to scale Optoro from a start-up to unicorn with 70%YoY growth(2023). I spearheaded the redesign of R&D processes, streamlined operations, and built a market-leading returns software brand for enterprise retailers and 3PLs, optimizing profitability and circularity for 100 million returns annually.Key Achievements:> Re-engineered the user experience for retailers and 3PLs, aligning design with strategic business objectives> Increased customer satisfaction (CSAT) to over 90%, significantly improving completion and productivity rates> Led UX initiatives that reduced operational costs and enhanced platform reliability> Scaled the impact of design across R&D and Brand/Marketing teams, improving collaboration and optimizing results> Repositioned Optoro brand as the market leader in enterprise returns, resulting in a 70%+ revenue growth in 2023 -
Creative Director, UxCapital One Jan 2016 - Mar 2017Mclean, Va, UsLed key cross-functional experience design initiatives that enhanced customer satisfaction and retention for 20 million premium cardholders, resulting in over $100M in annual operational savings.Key Achievements:> Redesigned the onboarding process for premium cardholders, increasing retention by 20%.> Developed UX workflows for anomaly detection, improving customer satisfaction by 30% and significantly reducing call center costs and fraud losses by over $100M annually. -
Creative DirectorCapspecialty Aug 2013 - Sep 2015Middleton, Wi, UsSpearheaded the consolidation of multiple companies into a unified brand and implemented innovative UX solutions for the insurance sector.Key Achievements:> Directed the rebranding of eight companies, consolidating them into a unified brand house> Developed the first self-service insurance approval workflow for mental healthcare providers, increasing application and renewal completion rates by 78%> Repositioned CapSpecialty as the leading provider in B2B and B2C specialty insurance -
Co-Founder & AdvisorVarious Start-Ups Oct 2010 - Jul 2013During this period, I co-founded and consulted for various startups across different industries, leveraging my experience to drive product innovation and market strategy.Key Achievements: > Co-founded Dosh, an online bridge finance platform for home borrowers> Co-founded and launched Soda Fizz, a healthy, low-cost soda mix alternative for emerging markets> Consulted for several organizations, including various advertising agencies, the award-winning journalism brand World Investigates, and Africa's largest pet retail franchise, Absolute Pets -
Co-Founder, Board Member And Creative DirectorStrika Communications Jan 2001 - Sep 2010Cape Town, Wc, ZaStrika is a leading global kids' entertainment studio. As co-founder, I developed and scaled the internationally acclaimed brand Supa Strikas, launched and grew a global creative agency and led creative efforts for major global brands.> Created Supa Strikas, a globally recognized kids' brand and TV series broadcast in 160 countries> Led a team of 50+ creatives, developing globally recognized entertainment content> Pioneered the first integrated branding model for kids' entertainment, scaling it commercially> Achieved profitability in the first year, culminating in a successful exit to Naspers (NPSNY) after 7 years
Alex Kramer ✨ Skills
Alex Kramer ✨ Education Details
-
Northwestern UniversityProduct Design & Development Management -
Red & Yellow Creative School Of BusinessArt Direction & Graphic Design
-
Red & Yellow Creative School Of BusinessDigital Marketing
Frequently Asked Questions about Alex Kramer ✨
What company does Alex Kramer ✨ work for?
Alex Kramer ✨ works for Jotpsych
What is Alex Kramer ✨'s role at the current company?
Alex Kramer ✨'s current role is SVP, Design | Product Innovation I Northwestern Alum.
What is Alex Kramer ✨'s email address?
Alex Kramer ✨'s email address is al****@****ail.com
What is Alex Kramer ✨'s direct phone number?
Alex Kramer ✨'s direct phone number is +130176*****
What schools did Alex Kramer ✨ attend?
Alex Kramer ✨ attended Northwestern University, Red & Yellow Creative School Of Business, Red & Yellow Creative School Of Business.
What are some of Alex Kramer ✨'s interests?
Alex Kramer ✨ has interest in Technology, Painting, Running, Sketching, Mountain Biking, Classic Cars.
What skills is Alex Kramer ✨ known for?
Alex Kramer ✨ has skills like Creative Direction, Illustration, Art Direction, Illustrator, Multimedia, User Experience, Business Development, Web Design, Designer, Graphics, Graphic Design, Art.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial