Territory Manager (Business Development Manager)
Launched and developed direct sales of Invisalign clear aligners and iTero intra-oral scanner in the Central Federal District market. Transformed an analogue orthodontic treatment process with innovative digital solutions and helped practitioners grow their business.- Conducted market assessment and deep research to define opportunities for growth including account profiling and customer segmentation and targeting.- Identified, profiled and recruited orthodontists for the certification courses who wish to offer Invisalign products in their practices.- Created and developed a pipeline of potential customers based on eligibility and assessment criteria.- Planned and executed cold calls, warm calls, face-to-face interactions, wrote personal emails, and - provided remote presentation software to recruit doctors become Invisalign providers.- Asked, listened, and analyzed customer needs to tailor Align products and services to deliver a best in class customer experience.- Supported new Invisalign providers in the onboarding phase; provided technical onboarding of customers for newly acquired intraoral scanners.- Engage certified doctors with low case submissions and developed potential for new cases by specific follow-up and support actions.- Built clinical confidence for certified doctors through the delivery of webinars and educational content, case discussions and review sessions.- Managed own priorities and worked remotely to achieve KPIs.