I'm an entrepreneur, real estate investor, and business funding specialist, with experience in the benefits field and ancillary services for families and companies alike. I also own several businesses, such as, a business consulting company (Pobiner Enterprises Consulting), started in 2008 in NYC and relocated to South Florida in 2013. I also own and operate a full-service travel agency (AlexPCustomTravel) that focuses on group travel and entertainment packages. We serve small groups of 30 or more people and help corporate groups, religious organizations, schools, and affinity groups (like 12-step fellowships, Comic-Con fans, and more). We have been helping our clients to get great deals and experience life-long memories since 2022. I'm also a partner in a language translation and certified document translation company based in South Florida called Versatile Languages which has been around for over 5 years. My partners and I also own a real estate investment company and we are always looking to connect with other investors and lenders to help bring extra commas to the people and families in our network.Technical expertise:I am a multi-certified senior IT Support Engineer and Technical Trainer with strong hardware, software, and troubleshooting skills as well as project management experience. I also have a well rounded knowledge of software, applications, servers and systems administration and have done a significant amount of desk side, remote and phone support. Extensive experience with Enterprise-level user account administration. I have experience in a number of enterprises from 100 or less employees to over 10,000 with network support and troubleshooting network related issues. Server set-up and support, security policies, computer imaging and patching. Create and maintain network servers such as file servers, VPN, gateways, intrusion detection systems, Secure File Transfer server. Management and support for Office 365 mailboxes and user accounts. Support LANs, WANs, network segments, and intranet systems. As well as any and all mobile devices currently on the market.IT Specialties: Excellent analytical skills for troubleshooting complex IT issues. Project Management experience. I have vast experience with on-site and remote support responsibilities. I have significant experience with multiple operating systems from Windows 95 to Windows 11, OS X Leopard to current OS X version, and Apple server software. Microsoft Office 365, Sharepoint, and other cloud based solutions, as well as most business-related software and systems.