Alex Pobiner Email & Phone Number

Boca Raton, Fl, Us

Divine Spark Property Solutions is a forward-thinking real estate investment company dedicated to amplifying wealth for our clients and partners. We specialize in strategic real estate investments, empowering investors to significantly grow their net worth. Through collaboration and innovation, we build lasting partnerships within the real estate industry, fostering mutual success and creating opportunities that ignite financial prosperity.

Oakland Park, Florida, Us

Versatile Languages is one of the largest certified translation agency providing quality translation services. We provide professional document translation services online, over the phone and you can visit us personally if you want. Our scope is not limited to one field, we provide certified document translation services to all fields of businesses such as medical, legal, education, immigration, real estate and personal matters. Our translations are certified, professionally done by native speakers of their respective languages.

Coral Springs, Florida, Us

Pobiner Enterprises Consulting offers a wide range of services designed to help businesses at every stage of their journey. From start-up strategic planning and market research to branding and marketing, or growth phase planning, we have the expertise to address your specific needs. We also offer business workshops to really energize and scale your business in dynamic and impactful ways. Our team is dedicated to providing comprehensive solutions that drive growth and maximize your potential.

PRIMARY JOB DUTIES• Respond to service requests, incidents and reported issues within the set SLA’s• Quickly and accurately, determine event scope and impact upon notice.• Field incoming requests made to the service desk via phone queue, e-mail, andticketing system to ensure courteous, timely, and efficient resolution for thecustomer.• Maintain ownership of service tickets throughout the lifespan of the supportrequest.• Collaborate with team members to resolve issues where appropriate andcontribute to a friendly, helpful environment.• Manage and deploy company workstations/laptops and necessary applications(Microsoft Entra ID, Intune, autopilot, disk encryption)• Troubleshoot issues with company printers, Windows workstations/laptops, andperipherals.• Develop and maintain knowledgebase documentation.• Perform password resets on applicable systems• SaaS Application Support• Maintain and track assets (physical hardware and software).• Be the face of our service desk, providing white glove support to our team.• Maintain customer satisfaction in every step of the service delivery• Monitor and respond quickly and effectively to requests received through thephone, e-mail or ticketing system.• Provide updates, status, and completion information to management• Monitoring of network services and resources.• Employee onboarding/off boarding.• Create, change, and delete user accounts per request.• Provide weekend and after-hours technical support on a rotational basis• Dedicate time to project work and improvement initiatives as allotted.• Performs other related duties not mentioned as assigned by management.

San Diego, California, Us

Desktop Support Services (DSS) include standard PCs (including desktops and laptops and related peripheral devices such as scanners, keyboards, mice, and monitors) and LAN printers.DSS for troubleshooting of software, hardware and connectivity issues include:• Diagnosis and resolution of end-user standard application software, business application client software andconnectivity issues that is either outside the scope of Level I support or cannot be resolved remotely.• Coordination with manufacturers or vendors to resolve PC hardware problems.• Routing of Level 3 support incidents to Customer including prescribed documented triage.• Remote node control may be performed by the on-site teams.• Moves, Adds, Changes and Disposal (MACO Services) to support the changing user base and technology platformare described below:o For existing systems including data and mail migration.• Technicians must follow a checklist as a quality control tool to ensure the proper and completeinstallation. The checklist will be provided by Customer and mutually agreed upon with Provider.• Disposal serviceso Technicians will work with Customer in hardware provisioning and disposal coordination.

San Diego, California, Us

I help people live better in our communities. Are you experiencing a bit of “tightening the budget” or worries because the costs of basic necessities are going up? We are not changing people’s spending habits! They still have to pay their bills, get groceries, diapers, and get gas. All we are doing is changing the card you use, and we can do that for only $25! Our tranzact card can double anybody’s buying power! It’s very powerful!! We help change lives, one swipe at a time!Message me today for details on how to get started.

Greenwich, Ct, Us

Boca Raton, Fl, Us

Provide 1st, 2nd and 3rd level support to internal office end users for any and all technical issuesProvide documentation for procedural I.T. operationsFull service support for cellular phones and other mobile devicesInstall, configure and manage servers on the network for business continuityOrganize, track and maintain stock for various hardware and software systemsReduce trouble tickets and the average time of repairs by proactively troubleshooting technology issues as needed.Assist with project management for various projects and upgrade effortsMonitor, and remediate software updates for desktop applicationsRespond to Virus, Malware and various security threats while implementing preventative measures to minimize riskProvide internet connectivity services to all staffMaintain desktop, laptop and mobile support and device compliance policies by enforcing company security settings, software settings and user restrictionsTrack, document and maintain all help desk requests utilizing a ticket management systemProvision all equipment for new hires and provide remedial training for hardware use to new employeesPrepare all IT equipment for the business environment, test and configure in accordance with SOP (Windows, and Mac OS, Google iOS, Apple iOS)

Miami, Florida, Us

Provide first level help desktop support to internal office end usersReduce help desk incidents and the average time of repairs by proactively repairing hardware as needed.Prioritize severity of helpdesk calls and minimize user downtimeProvide level 1 Point of Sale support and maintenance for retail and food and beverage operationsProvide documentation for procedural I.T. operationsLearn all arena game day and event systemsRepair and maintain Laser printersRepair, maintain and upgrade cellular phonesOrganize, track and maintain stock for various hardware systemsEstablish vendor relationships and make hardware and software purchasing recommendationsAssist with project management for various small to medium sized projectsMonitor, and remediate software updates for desktop applicationsRespond to Virus, Malware and various security threats while implementing preventative measures to minimize riskProvide internet connectivity services to 3rd party vendors, Event personnel and Basketball OperationsProvide level 1 support of Ticketmaster hardware and software technologyMaintain desktop and device compliance policies by enforcing company security settings, software settings and user restrictionsTrack, document and maintain all helpdesk requests utilizing a ticket management systemProvision all equipment for new hires and provide remedial training for hardware use to new employees

Manage and maintain all IT services:Recommend and implement services and hardware for total support for businessNetwork, email, hardware and software support servicesProject management and implementation for IT standards and growth.

New York, New York, Us

Provide daily phone support for all end users within the Firm for all components of the IT infrastructure and Application Support.This will include guidance, assistance, coordination and follow-up on questions, problems on all system applications, hardware and software.Manage own daily individual performance measured by call capture, available time, speed of answer, and call resolution and customer support. Record problem systems and status information through the use of HEAT. Confer with management staff to apply information, systems and technology solutions to callers.Provide a link with the end user for all aspects of infrastructure support.Ensure service delivery adherence to established service level agreements, through proactive monitoring and support of call volumes to attain required call captures to meet department goals.Troubleshoot workstation access, applications software and functional application support, using knowledge of network operating systems or notifying the appropriate support organization.Support the implementation and deployment of internal business systems and solutions.Maintain technology guidelines, operating procedures and support documentation.Escalate or consult issues with 2nd level support and management when solution is unclear.Proactively maintain communications with callers through analysis and resolution process particularly in difficult customer situations, to keep them informed of status.Provide follow-up once resolved to ensure customer satisfaction.Documentation of resolutions and submission to Knowledge Base.

Boca Raton, Florida, Us

Deskside/Help desk supportDocument and Troubleshoot issues related to migrationTraining for Google Drive, windows 2013, windows 7.Create and follow up with all issues related to upgrade from windows XP to windows 7 and Office 2003 to Office 2013.Work with application development team for compatibility issues and fixes.Work with management team to plan, implement and assist with zero touch, light touch and complete rebuild process for 6000+ machines for upgrade project.

I manage an on-site computer services company. We offer a wide range of IT services to support our clients. We offer on-site training and project management. We also offer deskside and remote support for enterprise and private clients for computers, tablets, cellular devices, printers and network equipment. We offer monthly packages to accommodate all of our clients needs and give them the best support possible. Please contact us at the email address listed to get your quote. Our customer service is unparalleled. We have a 100% customer satisfaction rate for over 12 years.Please contact us through our service department to schedule appointments and for quotes for our enterprise packages and private client packages : service@tekdoctorz.com

Cupertino, California, Us

I work with customers to familiarize them with their Apple products, troubleshoot issues and provide them with solutions to help them enrich their lives through the use of Apple products. I work with a team of highly-skilled and very talented people to provide the most amazing experience for each customer that comes to our store.

Redwood City, California, Us

The Technical and Training Support Specialist’s role is to deliver high quality technical support and training to end users in the organization. This role encompasses efficient and effective customer service skills to troubleshoot hardware and software issues as well as training on the use of various types of hardware and software programs in support of business objectives. This individual is responsible for the joint monitoring of a dedicated “HelpDesk” phone and email for end-users to use when seeking assistance related to computers, printers, network, and applications. This individual also responds to questions and concerns, and arranges for appropriate Systems/Network staff to assist with problems related to network or system issues. They would also jointly maintain a database of support issues using database software and on-line documentation (“how to”) for resolving common problems. This person will also be part of an on-call rotation to deal with afterhours IT tickets. The employee will be required to travel to other Gunderson offices from time to time.The candidate that fills this position will be the only technical employee in a branch office of approximately 50 employees and will report to the Application Analyst/Training Manager, located in the Silicon Valley Office. Local oversight will be provided by the New York Office’s Office Manager. It is crucial that this individual be able to work collaboratively with remote team members and managers and is capable of being self-directed with regard to daily tasks.

Training and support of all users1st and 2nd level support of all New York office users. Maintain, analyze, troubleshoot, and resolve PC problemsInstall and configure workstations and printersUpgrade and replace PC componentsProvide daily desktop and peripheral supportOrder equipment and software and oversee computer inventory managementEffectively interface with other departments, personnel, and business contactsAssist in resolving LAN communications problemsParticipate in departmental projects as requiredPerform miscellaneous duties as required by IS managementSet-up and support of conference rooms for Video Conferences. Laptop, Desktop, Blackberry, Apple devices and Android device support. Walk the floors to check on any current or re-visit old issues with users to ensure complete and satisfactory service for all users.

London, England, Gb

I work as a contractor at DLA Piper, LLP. I assist the Level 2 desktop support team in hardware and software support for the east coast. We support blackberry, laptop, desktop, conference rooms, visiting attorney and partner rooms and Tele-presence rooms. I also support the printers on-site. This is a great position and a good challenge for a technician like myself. The team is amazing to work with and the management are such a great group to work under.

New York, Us

Support Technician for IT Department. Assist with day to day operation of the IT Department. Preparing and deploying equipment for attorneys and partners. Blackberry preparation and deployment. I assist with help desk responsibilities, like logging into users machines and assisting with software issues and fixing MS Office and Interwoven trouble issues. These are the basic functions I assist with for the firm at this time.

Brooklyn, New York, Us

Support of end users for all IT needs.

New York, New York, Us

New York, Ny, Us

PC Support Technician working with the hardware group at this firm.

Clinical Psychology

Msce, Computer Network Administration

Computer Network Administration